Executive, Agency Business Support
Executive, Agency Business Support
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Description
- Consumer promotion:
- Main lead on Consumer Promotion (CP) appeal process which includes:
i. Launch/ announcement of appeal process
ii. Raising the appeal manually and the system appeal - Handling enquiries and re-issuance requests related to the appeal
i. Change of payment mode for CP (Cheque/ bank transfer/ next of kin account/ voucher type)
ii. Any other exception handling
- Main lead on Consumer Promotion (CP) appeal process which includes:
- Contest Report tracking and monitoring:
- To assist in the preparation of the contest proposal paper which includes:
i. Assist the manager to review revise and finalise contest mechanics via engagement in discussion with the Agency Team
ii. Vetting and Clearance of T&C with legal and compliance
memo draft and upload of T&C to one portal
iv. Refresh of contest paper
v. Closing report for contest - Generating a contest and production report which includes:
- Create clear concise and visually appealing reports using MS Excel and/or other available system reporting platforms and circulate them to the intended recipients.
- Projection of qualifiers and costing related to the contest.
- Tracking the success rate of the contest.
- Handling of enquiries and appeals related to the contest and ensuring proper documentation is done.
- Payment/Purchase administration Cash & Non-cash rewards
- To provide a list of qualifiers for the incentive trip to the events team for the next course of action eg Incentive Trip
- To process the payment upload for both cash and non-cash
- To put up a procurement for the purchase of vouchers and gifts forthe contest
- To process ISC GTL coverage
- To assist in the preparation of the contest proposal paper which includes:
- Weightage 10%
- To ensure SOPs are reviewed and updated regularly. (New/ enhanced)
- Create EDM for the contest when needed
- Helping out at Agency events
Employment Type
Full-Time
Key Skills
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