Virtual Assistant - 14333
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Virtual Assistant (After-Hours Dispatch & Billing)
Location:Remote Philippines
Schedule:7:00 PM 7:00 AM EST (MondayFriday) 24/7 Weekend Coverage (Split Between Two VAs)
Compensation:$1000/month
Type:Full-time Independent Contractor
About the Role
Were hiringtwo dependable and detail-oriented Virtual Assistantsto provideafter-hours supportfor a U.S.-based gas pump repair business that operates 24/7 across South Carolina Georgia North Carolina and East Tennessee.
As part of a two-person team youll alternate shifts to ensure full after-hours coverage. Your responsibilities will includedispatching techniciansbilling clients andmanaging collections and basic accounting tasksusingQuickBooks. When call volume is low youll shift your focus to billing and administrative duties.
Key Responsibilities
After-Hours Dispatch & Communication
Answer calls and emails during non-business hours
Follow established dispatch protocols:
Check the on-call calendar
Contact the on-call technician via text or phone
Escalate to a manager if no response
Log and document all service calls accurately
Billing Collections & QuickBooks Support
Send invoices and follow up on outstanding payments
Maintain accurate records in QuickBooks
Support bookkeeping and administrative tasks during downtime
Ideal Candidate Profile
Fluent in English with strong written and verbal communication
Experienced withQuickBooksor similar accounting tools
Background inbilling AR/AP or collectionsis a strong plus
Reliable self-motivated and able to work independently during quiet hours
Prior experience indispatch customer support orvirtual adminroles
Comfortable working overnight and weekend hours on a rotation
Schedule & Structure
Two VAs will be hiredto cover:
Weekdays:7 PM 7 AM EST
Weekends:Full 24/7 coverage (split between both team members)
Each VA will work approximately45 hours per week
Why Join Us
Stable long-term remote role with a U.S.-based company
Clear systems and SOPs provided
Opportunity to take ownership of a high-impact support function
Collaborative coverage with another trusted VA
Key Skills
- Business Finance
- ERP Sales
- Access Control System
- Attorney At Law
- Credit
- Application Development
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.
