AC Manila - Oracle CX Associate
AC Manila - Oracle CX Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
OracleManagement Level
AssociateJob Description & Summary
Job Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives. As an Oracle lead to revenue at PwC you will focus on working with Oracles suite of applications and tools designed to manage the entire customer journey from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management sales automation marketing automation and customer experience solutions to meet the specific needs of an organisation.
Job Description
Driven by curiosity you are a reliable contributing member of a our fast-paced environment you are expected to adapt to working with a variety of clients and team members each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm you build a brand for yourself opening doors to more opportunities.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives needs and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen ask questions to check understanding and clearly express ideas.
Seek reflect act on and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance) uphold the Firms code of conduct and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs) you step into a pivotal role focused on actively supporting various Acceleration Center services from Advisory to Assurance Tax and Business our innovative hubs youll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the Business Application Consulting team you are to work on Oracle CX Cloud modules focusing on sales force automation and lead management. As an Associate you are to focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work. This position requires experience in Oracle CX Cloud modules and powerful problem-solving skills to support project phases and client interactions.
Responsibilities
- Working on Oracle CX Cloud modules focusing on sales force automation
- Supporting lead management processes to enhance client interactions
- Applying problem-solving skills to support project phases
- Collaborating with team members to achieve project success
- Developing proficiency in Oracle CX Cloud technologies
- Contributing to the achievement of client engagement objectives
- Enhancing understanding of sales force automation and lead management
What You Must Have
- Bachelors Degree
- 1 to 3 years of experience with techno-functional experience in Oracle CX Cloud modules
- Oral and written proficiency in English required
- Must Have Working Experience on: Salesforce Automation Opportunity and Lead Management Territories Management Sales Planning and Forecasting Sales Quotes and Leads Import and Export Management and CX Mobile App and Email (Office 365/Gmailetc. integration
- Must have at least 1-2 full projects completed
What Sets You Apart
- Building OTBI reports Dashboards and BIP Reports
- Managing sandbox and code migration
- Implementing security and management of roles
- Customizing objects using Application Composer
- Utilizing Groovy Scripting and Workflow Management
- Knowledge of REST API SOAP UI and webservices
- Building integrations between Oracle CX products
- Supporting Testing Defects Analysis and Fixing
- Possessing valid implementation specialist certification for Oracle Sales Cloud
Flexible to support different US time zones (2:00PM to 11:00PM / 3:00PM to 12AM / 4:00PM to 1:00AM / 5:00PM to 2:00AM)
Amenable to work in BGC Taguig Metro Manila
Company Overview
PwC AC Manilas Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth optimizing operations and seizing opportunities. With our team of professionals cutting-edge technology and deep industry knowledge we help businesses stay ahead of the competition deliver strategic solutions and unlock long-term value.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred: Bachelor Degree - Information TechnologyCertifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Accounts Receivable (AR) Active Listening Collections Management Communication Customer Cloud Services (CCS) Customer Data Management (CDM) Customer Experience (CX) Emotional Regulation Empathy Fusion Service Center (B2B) Incentive Compensation Management (ICM) Inclusion Intellectual Curiosity Optimism Oracle CC&B Oracle Configure Price Quote (CPQ) Cloud Oracle Field Services Cloud (OFSC) Oracle Maintenance Cloud Oracle Product Data Hub (PDH) Oracle Revenue Management and Billing (ORMB) Oracle Utilities Customer-to-Meter (C2M) Revenue Management Cloud Service (RMCS) Service Logistics 6 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
YesJob Posting End Date
Required Experience:
IC
Employment Type
Full-Time
