Order To Cash Analyst II
Order To Cash Analyst II
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Track Description:
- Requires formal education and relevant expertise in a professional sales or technical area.
- Performs technical-based activities.
- Contributes to and manages projects.
- Uses deductive reasoning to solve problems and make recommendations.
- Interfaces with and influences key stakeholders.
- Leverages previous knowledge and expertise to achieve results.
- Can complete work self-guided.
- College or university degree required.
General Profile
- Requires knowledge and experience in specific field.
- Will acquire higher-level knowledge and skills.
- Develops an understanding of the company processes and customers.
- Uses existing procedures to solve standard problems.
- Receives moderate guidance and direction from others.
Functional Knowledge
- Requires expanded conceptual understanding of theories practices and procedures.
Business Expertise
- Uses an understanding of key business drivers to accomplish work.
Impact
- Impacts a team by example through the quality service and information provided.
- Follows standardized procedures and practices to achieve objectives and meet deadlines.
Leadership
- No supervisory responsibilities.
- Provides informal guidance to new team members.
Problem Solving
- Uses existing procedures and technical experience to solve problems.
Interpersonal Skills
- Exchanges complex information and ideas effectively.
Responsibility Statements
- Ensures management of the end-to-end Order to Cash process.
- Breaks down sub-processes from a transaction management perspective.
- Manages individual elements of the sub-process from a service delivery perspective.
- Assists first-level people managers in goal setting periodic process reviews and performance reviews of team members.
- Send updates and gain approvals from stakeholders on process documents.
- Owns the creation and publication of SLAs and KPIs for the sub-process and improvements.
- Understands applies and interprets team policies.
- Focuses on quality and continuous process improvement ideas.
- Provides new team member training and refresher training.
- Maintains first level ownership and updating of error data bank and provides inputs for corrective action.
- Performs other duties as assigned
- Complies with all policies and standards
Required Experience:
IC
Employment Type
Full Time
