Job Description
More than just a recruitment company. At PRTR we have been a part of our customers success for 30 years as their total HR solutions partner. With 550 dedicated professionals and over 15000 outsourced staff we will continue to carry out our mission to develop a better career a better life and a better society and thrive to become the No.1 people solutions organization in Southeast Asia.
Responsibilities:
- Following established procedures and guidelines for services purchased by the organizations customers.
- Responding to routine inquiries from the organizations sales force or customers about the technical aspects of the organizations products and services.
- Responding to water laboratory issues analyzing problems and providing troubleshooting solutions.
- Conducting site surveys product/application/system audits.
- Following system specifications and formalized representations of solutions (e.g. flow charts models) to configure systems that meet customer needs.
- Preparing technical documentation to guide system users and assist with the ongoing operation maintenance and development of the system.
- Developing skills and knowledge of the organizations products and services by working closely with a more experienced engineer or as the junior member of an engineering and sales team.
Qualifications:
- Bachelors degree in Chemistry Chemical Engineering Petrochemical or a related field.
- 2-4 years of experience in technical service service engineering or application engineering.
- Good knowledge of contractual service and the ability to analyze customer problems and provide solutions regarding the companys products/applications/solutions.
- Providing on-site field service and/or 24-hour over-the-phone or on-site assistance.
- Excellent organizational interpersonal verbal and written communication skills.
- Ability to work independently.
- Good command of English.
- Computer literacy (MS Office).
- Possession of a personal car.
- Holding a valid driving license.
- Location: Rayong and Chonburi area
Required Experience:
Unclear Seniority