Technical Writer
Technical Writer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Technical Writer on the Customer and Developer Experience team you will collaborate with experts across the company to produce developer guides API reference documentation and other educational materials that help developers get the most out of the Pismo platform. Youll develop new external content from internal source documentation and update existing resources by editing reorganizing and verifying the accuracy of code samples and instructions. Youll also participate in initiatives to establish style guidelines and processes and contribute ideas to enhance the Pismo developer experience. Were looking for a proactive flexible and hands-on writer to help us manage and improve our external developer portal.
Key Responsibilities
- Write clear and concise documentation to educate external developers about Pismos features and functionality.
- Work closely with engineers product managers and other team members to collect source information obtain technical reviews and test code samples as necessary.
- Collaborate with engineers to edit reference specification files generate code samples and publish Postman collections.
- Edit reorganize and verify the accuracy of existing developer guides.
- Work with the design team to craft user experience content.
- Participate in team initiatives to establish styles and processes and contribute to internal knowledge-sharing.
This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.
Qualifications :
Basic Qualifications:
3 years of experience in technical writing.
Bachelors degree in technical writing computer science or a related field.
Ability to write effective technical content for a developer audience. Knowledge of RESTful APIs and OpenAPI standards required.
Knowledge of JSON and Postman preferred.
Ability to communicate effectively with remote cross-functional team members.
Proficiency with various authoring CMS and task management tools. Readme Confluence and JIRA preferred.
Ability to work both independently and collaboratively and learn new skills quickly.
Knowledge of technical writing standards and common style guides.
Experience in Fintech Banking or Payments preferred.
Experience writing UX text preferred.
Proficiency in Portuguese a strong plus.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
