Housekeeping Attendant

Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity uniqueness and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind learn new things and create memories they can share that last a lifetime.

Hotel Indigo colleagues are warm personal and unscripted.They embrace the individuality and diversity of everyone. They enjoy iconic worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.

Join us as a Housekeeping Attendant in Hotel Indigo Singapore Katong. Youll have ambition talent and obviously some key skills. Because for this vital role were looking for someone who can:

Responsible for attending to the control desk telephone communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.

FINANCIAL RETURNS:

Work with the Housekeeping Manager Housekeeping supervisor or any other designated person to ensure you have a clear view of what is required to achieve results and take action and responsibility to deliver it.

PEOPLE:

Reports damage or malfunction in hotel rooms to superior

Meets with superior and takes on daily assigned tasks

Excellent communication among working peers

Attends meetings and training sessions as required

Liaise with Housekeeping Supervisor in relation to chemical usage problems or rectification suggestions

GUEST EXPERIENCE:

Ensures guest services specified by superiors and guests requests are promptly and courteously met

Delivery on time guest request to ensure follow hotels standards.

Carry out valet services when required including delivery of linen or processing laundry orders

Counting of linens delivered from vendor to ensure all in orders.

Maintain stock levels

Delivery of amenities from store to pantry

Delivery of amenities to guest according to brand standard requirement set

Replenishing of guest supplies

Washing and Refilling of GE bottles

Washing of Bed Linens

Maintains a section room report

Maintains a daily room checklist

Cleans and maintains guest rooms guest corridors linen rooms and cupboards according to set standards and procedures

Removing and hanging of Curtains as assigned by Superior

Removing of furniture & fittings such as rug carom table linens curtains working desk

Maintains equipment in proper state of cleanliness and repair

Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs

Maintain Hotel information to be able to provide information to guests

Assist guests and escort them to locations within the hotel at their requests

Works in line with business requirements and in accordance to brand standards

Adheres to personal grooming and hygiene standards

Respond to emergencies effectively and efficiently

Complete tasks as directed by Management Housekeeping Manager Housekeeping supervisor or any other designated person

Performs other duties as required

RESPONSIBLE BUSINESS:

Reports and submits lost and found articles to superior immediately

Reports guest complaints to superior immediately

Reports unusual behaviour/activities on floors to supervisor

Records room status in allocated section accurately

Complies with hotels health safety and hygiene policy

Recycle where possible

To support Housekeeping Manager with other related projects or tasks

ACCOUNTABILITY:

Provide a consistent room and bathroom product and service adjacent areas that meets the hotels standards for cleanliness and presentation.

QUALIFICATIONS AND REQUIREMENTS:

Primary Education or equivalent. Some housekeeping experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers employees and third parties that reflects highly on the hotel the brand and the Company. Able to speak read and write English.

In return for your hard work you can look forward to a highly competitive salary and benefits package including

• Duty Meals
• Birthday Off
• Medical Benefits
• Dental Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

Whats more because your career will be as unique as you are well give you all the tailored support you need to make a great start be involved and grow.

And because the Holiday Inn Express brand belongs to the IHG family of brands youll also benefit from all of the opportunities that come from being part of a successful global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are whatever you love doing bring your passion to Holiday Inn Express and IHG and well make sure youll have room to be yourself. Find out more about joining us today by going to or click apply.