Shop Supervisor - Machine- HOLT CAT
Shop Supervisor - Machine- HOLT CAT
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Salary Not Disclosed
1 Vacancy
Job Description
This position is primarily responsible for meeting production goals monitoring shop repair and services. Other responsibilities include a review of all flat rates in a timely and accurate manner; communication daily with theManager about schedule and job/turnaround time and scheduling workload between departments and salespeople.
Areas of responsibility: Leads and manages the physical and human resources of a section of the service department.
Essential Functions:
- Provide accurate and timely daily updates on production and manpower available to the Manager in order to provide customer satisfaction and scheduling of new work.
- Establish and mutually agree upon and communicate job expectations to internal and external customers to ensure customer satisfaction according to our mission and core business values.
- Review all flat rate quotes and projects to ensure a fair return on our company investment and provide a fair value to our customers.
- Establish; monitor and evaluate quality control standards for all jobs. (Develop a standard of performance for all shop employees.)
- Provide the Manager with service a SIMS report ensuring work order accuracy and proper information for warranty claims.
- Provide the Manager with machinery and tooling requests for capital budget consideration. This information must include pricing and availability.
Qualifications:
A qualified candidate must have the following skills or abilities:
- Minimum 5 years of shop repair and troubleshootingexperience.
- Previous supervisory or leadership experience is highly desired.
- Must have GED or High School diploma.
- Must be proficient with computers. (Excel Word Outlook)
- Must bea well-organized thoughtful and self-motivated person with good people skills.
- Must have a steady employment history.
- Exceptional customer service skills. Must be able to interact well with customers and fellow employees.
- Must have a valid drivers license.
- Must be able to obtain a forklift license within 30 days of employment.
- Ability to frequently reach bend walk etc.
- Able to stand for extended periods of time.
- Excellent attention to detail and accuracy is required.
- Must be capable of working in a fast-paced environment.
- Must be highly organized and have excellent attention to detail.
- Must have excellent attendance and work performance.
- Must be self-motivated with a high commitment to completing tasks in a timely manner.
Required Experience:
Manager
Employment Type
Full-Time
