Introduction
See details in Job Description.
The Challenge
- Comprehensive support of the commerce workstream within our S/4HANA implementation project
- Analysis design and implementation of solutions in the SD area within our S/4HANA landscape for various types of projects and changes
- Preparation of requirement analyses and technical specifications; configuration of solutions according to the specific needs of our customers but based on standard functionality
- Planning and delivery of training sessions for key users and end users
- Support of various business processes in the commerce area by resolving incidents/changes within the agreed SLAs
- Management of escalations according to defined processes and coordination between different stakeholders and team members
- Knowledge sharing within the team and support in building competencies and/or improving the quality of deliverables
- Assistance with the rollout of new versions and updates
- reate and implement initiatives to define measure and improve IT processes for development and support of systems and technologies.
- Create and govern the IT services policies including both hardware and software lifecycle for development and support practices.
- Carry out analysis of present IT processes and identify opportunities to enhance them.
- Monitor and measure the effectiveness of IT processes to ensure consistent value delivery.
- Liaise with IT management to coordinate process improvement project activities.
- Responsible for the end-to-end delivery of the IT processes (design engineering deployment and operations) and ownership of underlying toolset to enable them..
- Keep stakeholders in the organization informed by preparing releases notes/reports communicating status and roadmap of IT processes & services
What are we looking for
- A Bachelors degree in the field of computer science information systems or equivalent education
- 5 years of experience as a functional SAP consultant in IT development and support related topics
- Extensive expertise in the implementation and configuration of sales processes within SAP ECC or S/4HANA
- Solid experience in SAP modules SD LE TM
- Experience with integration into other SAP modules like MM IM
- Experience with integration into other applications like SAP BTP external warehouse systems
- Analytical skills and in-depth knowledge of best practices in ITIL as well as IT system/technology development lifecycle methodologies
- Proven track of business process designs and facilitation applying knowledge of business process modelling notations (BPMN EPC BPEL) to documenting IT processes
- Experience with large & complex enterprise projects including ERP related ones
- Successful track record of designing implementing inspecting & collaborating with several teams to fulfil the needed IT processes controls
- Developing and implementing a comprehensive plan to secure Shimano Europe IT processes & services
- Experience in working with multiple competing stakeholders and priorities
- Professional certified in Lean/Six Sigma and/or Scrum is a plus
- High customer orientation and excellent communication skills
- Ability to work both independently and as part of a team
- Very good English skills both written and spoken
What do we have to offer
Shimano and its subsidiaries offer a pleasant informal working environment with colleagues who work well together and are proud to work for Shimano. Next to good working conditions Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic international and ambitious environment. Together we want to win therefore we have a strong focus on team achievement.
How to get in touch!
If you have any questions regarding this vacancy please get in touch with:
Required Experience:
Unclear Seniority