Job Description:
Job Responsibilities -
- Act as the DXC primary point of contact for clients addressing their queries and ensuring high customer satisfaction throughout the project lifecycle.
- Lead end to end delivery managing Application outsourcing and Managed Services engagement for Insurance (Life & Annuity) clients.
- Excellent communication skills (verbal as well as written) team leadership abilities with demonstrated success in managing diverse engineering teams.
- Familiarity with Japanese Insurance market/domain particularly Annuity products is a plus.
- Technical Expertise: Experience with Micro Focus tools and COBOL JCL DB2 for UDB
- Bilingual (English and Japanese) would be preferred.
Experience:
- Minimum 15-18 years of industry experience in software engineering with at least 7 years in managerial roles overseeing teams and projects.
- Bilingual proficiency in English and Japanese is mandatory.
- Experience leading end to end delivery meeting account objectives managing Application outsourcing Managed Services engagement for large Insurance (Life & Annuity) clients.
- Manages business development identifies and develops new opportunities
- Manages project financials
- Proven ability to lead and deliver large-scale software development projects with a track record of successfully managing cross-functional teams.
Basic Qualifications:
- Leadership Skills: Strong communication skills (verbal as well as written) collaboration and team leadership abilities with demonstrated success in managing diverse engineering teams.
- Project Management: Expertise in managing software projects including resource planning timeline tracking and risk mitigation.
- Domain Knowledge: Solid understanding of Japanese Insurance market/domain particularly Annuity products.
- Certifications: Relevant certifications such as LOMA PMP Scrum Master or technical certifications are highly desirable.
Estimation and Planning: Drive accurate project estimations including effort timeline and resource planning ensuring realistic project commitments and on-time delivery.
Customer Handling: Act as the primary point of contact for clients addressing their queries and ensuring high customer satisfaction throughout the project lifecycle.
Technical Expertise:
- Hands-on Experience with Micro Focus tools and COBOL JCL DB2 for UDB
- Strong programming debugging and problem-solving skills.
- Product Knowledge: Experience with Vantage and wmA products is a significant advantage.
- Collaborate with architects and senior engineers to maintain high standards of code quality design and technical excellence.
Mentorship and Development:
- Provide mentorship and guidance to team members conduct regular one-on-one meetings and drive performance assessments and career development planning.
- Supporting BA team in query resolution & defect analysis.
- Foster a culture of collaboration innovation and continuous improvement within the team encouraging knowledge sharing and professional growth.
DXCDXCDXC
DXCIT
Required Experience:
IC