Senior Product Manager
Senior Product Manager
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1 Vacancy
Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
About the Role
Were looking for an experienced API Product Manager to lead the strategy and execution of API development within our Retail POS platform. This role is critical to delivering a world-class integration experience for merchants partners and developers using our Genius API platform.
Youll work at the intersection of software payments and hardwareshaping how our modern POS ecosystem scales across diverse retail environments. This is an ideal role for a technically-minded product leader who thrives in fast-paced cross-functional environments and is passionate about enabling seamless third-party integrations.
What Part Will You Play
Own the full lifecycle of Retail POS API products from ideation to market release and ongoing iteration
Work closely with engineering leads to define technical scope API design and implementation plans to optimize data syncing
Translate merchant and partner needs into clear technical requirements epics and user stories
Design APIs and data flows that support a broad range of devices services and third-party platforms
Lead the evaluation and integration of third-party SDKs middleware and hardware firmware
Collaborate with QA and release management to ensure high reliability and test coverage
Create and maintain high-quality developer-facing documentation and configuration guides along with internal process maps
Participate in agile ceremonies and collaborate cross-functionally with Product Design Commercialization Support and Compliance.
Provide oversight and coordination across multiple delivery teams to manage dependencies and sequencing
Serve as a technical stakeholder in discussions around architecture partner onboarding and customer readiness
Monitor usage patterns developer feedback and production performance to guide prioritization
What Are We Looking For In This Role
Minimum Qualifications
A passion for API design and documentation
5 years of experience in technical product management platform product ownership or API lifecycle management
Deep understanding of RESTful API design principles authentication protocols and versioning best practices
Experience creating and supporting a developer portal certifying integrations completing end-to-end testing to create an optimized Developer Experience (DX)
Ability to write clear technically sound documentation for engineering and developer audiences
Proven success working with engineering teams to deliver APIs and developer-facing features at scale
Experience with POS systems payment processing and merchant onboarding workflows
Proficiency in tools like Jira Confluence Lucidchart Postman and Git-based systems
Excellent communication skills including the ability to distill complex topics into clear decisions and trade-offs
Knowledge of agile methodologies (Scrum Kanban) and backlog management
Bonus Qualifications
Experience with a development background.
You are a creative problem solver who loves collaborating across teams both locally and globally.
Experience with point-of-sale hardware EMV certification and payment gateway integrations.
Familiarity with mobile device management solutions and deployment at scale.
Prior work in regulated or security-conscious environments (PCI GDPR etc.) is a plus.
Ability to manage third-party relationships and evaluate external SDKs and APIs.
Experience supporting multi-market or international deployments is a plus.
Competencies
Technical Acumen
Systems Thinking
Product Delivery
Vendor & Partner Coordination
Clear Written & Verbal Communication
Results Orientation
Agile Execution
Customer Empathy
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
Senior IC
Employment Type
Full-Time
