Business Executive – Service Integration

A chance to shape not only Sofigates future but the future of service integration in the Nordics!

We are looking for a Business Executive (BUEX) to lead our Service Integration business unit one of Sofigates most significant and diverse units. This is a leadership role with full business ownership and high impact on our growth strategy.

You will lead a unit of over 100 professionals across six highly capable teams offering a comprehensive range of service integration and management solutions. These include:

• Service management and integration expertise such as building and running Service Management Offices (SMO) managing multi-vendor ecosystems and leading large transformation programs
• IT operations and financial management including tooling and platforms like Apptio and Proven Optics
• Core IT services such as service desk end-user support on-site services workstation management networking and cybersecurity
• Enterprise applications including ERP and cloud-based systems like SAP SAP ByDesign Oracle HCM and NetSuite

These teams operate within the SIAM (Service Integration and Management) framework and together they enable our customers to build resilient scalable and value-driven service ecosystems.

In this role you will:

• Own the P&L of the Service Integration business unit and lead its strategic and operational development
• Lead a team of experienced professionals ensuring capability development high performance and strong team spirit
• Shape and execute the go-to-market and profitability strategy in alignment with Sofigates growth targets
• Strengthen client relationships at the C-level acting as a trusted advisor on topics such as service integration AI and digital transformation
• Drive national-level development in areas like sales models delivery frameworks and talent practices
• Make strategic business decisions related to offerings pricing and portfolio optimization
• Collaborate across Sofigates ecosystem and business units to build integrated customer value
• Lead by example in customer-facing work this is a highly customer-centric role and success requires a deep understanding of the customer interface and an ability to succeed in it together with your team
• Contribute to Sofigate Finlands extended leadership team and actively shape the future as part of the BT Integrator management team led by Mikko Saari (VP BT Integrator)
• Take full ownership of the business unit while receiving strong support from the leadership team peers and experienced leads across the organization
• Be the visible leader of the business unit representing Sofigate with clients and in the market both in Finland and internationally while actively driving new initiatives and transformations
• Do all this in a team where ambition runs high and humor is never in short supply.

What makes you successful in this role

You combine strategic vision commercial acumen and people leadership with hands-on execution. You understand the big picture but are not afraid to make decisions and drive actions at pace.

We believe you bring:

• 10 years of experience in technology consulting digital business development or solution selling
• Proven experience in P&L ownership and business leadership with measurable commercial outcomes
• Strong background in service management integration and operations
• Ability to lead and scale expert teams with a performance and growth-oriented mindset
• Experience in solution selling and C-level stakeholder engagement
• Excellent communication (fluency in Finnish and English) influence and prioritization skills
• Resilient structured and forward-looking approach in a constantly evolving environment
• A respected leader with the credibility to represent the business in the external market
• The vision and courage to champion renewal and expand influence nationally and internationally

What We Offer

• A central role with strong professional networks across our company clients and the wider market
• Full ownership and influence in leading one of our core business units
• Support from leadership peers and an experienced team of 100 professionals
• High impact and visibility at the center of Sofigates growth strategy
• Opportunities to shape the market and drive national development
• A hybrid working model with our central Helsinki office as your home base
• An ambitious culture where drive and professionalism go hand in hand with humor and fun
• 25 days of holiday accrual from the beginning of your employment
• A competitive compensation model and benefits package to support your well-being

Sounds like your next move

Great! Apply by 14.9.2025 by sharing your background skills and motivation.

This position is a permanent full-time position. The preferred start date is in autumn but this can be discussed based on availability. The primary work location is our Helsinki office on Porkkalankatu 1. While we support a hybrid working model regular weekly presence at the office is expected as part of the role.

For further information about the position you can contact current BuEx Markus Aaltoon 29.08 and 05.09 between 14-16 EEST.

About Sofigate

We are The Business Technology Company with the fastest time-to-value in the gen AI era. We achieve that by combining our transformation expertise with low/no-code platforms and generative AI. Thats how we create sustainable customer practice that means helping our customers to develop the interplay between business and technology: to design build and implement transformations and business-friendly technology solutions like Salesforce ServiceNow and SAP.

As leaders of Business Technology management we are the founder of the Business Technology Forum the developer of the Business Technology Standard. Our team of 800 professionals based in 8 offices across 6 countries Finland Sweden Norway Denmark Hungary and Poland are always ready to help both our colleagues and our customers. At the very core of our being are our values: dare care and grow. We dare to challenge the market foster a community that cares about our people and drive growth with a customer centric business vision.