Case Management Specialist
Case Management Specialist
Posted on :
22-08-2025
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1 Vacancy
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Job Description
Our Client is looking to hire a Managed Care Specialist for a hybrid role.
Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office which varies by position department and business need. Training is extensive up to 6 weeks prescheduled virtual / in-office (by supervisor request) and contractors must attend training every day to build proficiency.
No Preplanned PTO will be approved during training weeks.
All candidates MUST be local to middle TN and able to commute to our Client s office in Nashville TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max 37.5 hours per week.
Key Responsibilities
Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office which varies by position department and business need. Training is extensive up to 6 weeks prescheduled virtual / in-office (by supervisor request) and contractors must attend training every day to build proficiency.
No Preplanned PTO will be approved during training weeks.
All candidates MUST be local to middle TN and able to commute to our Client s office in Nashville TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max 37.5 hours per week.
Key Responsibilities
- Determine individual and family eligibility for our Client s care programs.
- Assist in coordinating and communicating schedules to internal/external Clients.
- Conduct client interviews collect facts and information and compile case data to provide recommendations to an attorney.
- Timely management of casework including proper documentation and case resolution.
- Provide legal research analysis of legal papers and draft legal documents. Document findings accurately.
- Work efficiently / effectively in multiple databases to extract information.
- Attend workgroup meetings and participate in discussions.
- Assist leadership team as necessary.
- Must have a bachelor s or associate degree.
- A background in Paralegal studies is a plus.
- Work experience in a Legal environment a plus.
- Customer service or call center experience a plus.
- Proven technical skills (e.g. Microsoft Word Excel Outlook PowerPoint SharePoint etc.).
- Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
- Excellent verbal and written communications skills.
- Keen attention to detail and adherence to deadlines.
- Strong time management note-taking email organization and distribution skills.
- Critical thinking and problem-solving skills.
- The position is a hybrid position in downtown Nashville TN. The contractor will work onsite and remotely based on the team s schedule.
- The position is contract for 12 months with an opportunity to be extended.
Employment Type
Full-time
Key Skills
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