Spanish Bilingual Agent
Spanish Bilingual Agent
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Salary Not Disclosed
1 Vacancy
Job Description
Overview:
We are currently looking for a passionate and dedicated individual to fill the role of Bilingual Spanish Support Representative. This is an excellent opportunity for someone with a strong background in customer service and bilingual support experience. The ideal candidate must be fluent in both Spanish and English and have a minimum of two years in a voice support role. You should be ready to join our team immediately and work in a dynamic shifting schedule environment.
Responsibilities:
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Provide bilingual customer support (Spanish and English) over the phone to address inquiries and resolve customer issues.
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Deliver high-quality service while maintaining company standards and procedures.
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Handle a variety of customer concerns ensuring swift and efficient resolutions.
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Collaborate with colleagues to ensure top-notch customer satisfaction.
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Document all customer interactions accurately and in a timely manner.
Requirements:
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Filipino citizen
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High school graduate or equivalent
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At least 2 years of experience in voice-based bilingual Spanish customer service.
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Strong verbal and written communication skills in both Spanish and English.
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Ability to handle multiple customer interactions with efficiency.
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A commitment to delivering excellent customer service.
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Must be available to start immediately and willing to work onsite on a shifting schedule.
Employment Type
Full-time
