Workplace services Engineer-Mid Level

Position Description:

An IT Workplace Service Engineer is responsible for maintaining and supporting an organizations IT infrastructure include providing technical support troubleshooting issues performing regular maintenance installing and configuring hardware and software training users and ensuring IT security. This role is essential for keeping the workplaces IT environment efficient secure and reliable.

Your future duties and responsibilities:

Define technology standards policies and procedures to ensure consistency and interoperability across systems.
Evaluate and select technology platforms and solutions that meet business requirements and scalability needs.
Develop and maintain a technology roadmap outlining key initiatives and investments.
Implement and maintain IT service management (ITSM) processes to ensure efficient service delivery
Communicate with internal and external stakeholders on project status deliverables and overall project plans.
Contribute to the development and execution of the organizations technology strategy aligning it with business goals and industry best practices.
Conduct technology assessments identify emerging trends and recommend innovative solutions to enhance business capabilities.
Participate in budget planning and resource allocation for technology projects.
Foster strong relationships with stakeholders and build consensus on project goals and priorities.
Ensure compliance with industry regulations and security best practices.
Support organizational leaders in quarterly roadmap planning and prioritization.
Continuously find ways to help teams and the organization improve ways of working.
Manage relationships with technology vendors and service providers.
Lead mentor and develop a team of technical professionals fostering a high-performing and collaborative environment.
Thrive in a fast-moving transformation environment.
Adapt simplify and act quickly based on business needs.
Prioritize multiple high-priority projects in a fast-paced environment.
Ensure projects deliver value to internal and external customers.
Contribute to a customer-centric approach in project delivery.
Promote a culture of continuous learning and innovation within the team.
Lead pilot projects and proof-of-concepts to test and validate new technologies.
Drive the adoption of innovative technology solutions to enhance business processes and create competitive advantage.
Research and evaluate emerging technologies and their potential impact on the organization.

Required qualifications to be successful in this role:

about 5 years of progressive experience in IT Workplace Service with a focus on enterprise technologies.
understanding of IT infrastructure cloud computing cybersecurity and data management.
Excellent communication interpersonal and presentation skills.
Ability to think strategically and align technology with business goals.

Skills:

• SAP ERP
• System Administration
• Analytical Thinking

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.