Virtual Card Supplier Enablement Specialist
Virtual Card Supplier Enablement Specialist
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Job Description
Virtual Card Supplier Enablement Specialist
The Supplier Enablement specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. This role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. The specialist will manage vendor data in a CRM track vendor communications and ensure suppliers are successfully enabled to accept virtual card payments.
Why join Tipalti
Tipalti is one of the worlds fastest-growing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a well-funded late-stage start-up backed by high-profile investors. Our 2021 Series F funding round raised $270 million valuing us at over $8.3 billion. With total funding of just over $550 million and with more than 3000 global customers Tipalti is one of the most valuable private fintech companies in the world.
At Tipalti we pride ourselves on our collaborative culture the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti oers competitive benefits a flexible workplace career coaching and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Founded in Israel in 2010 Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv Plano Toronto Vancouver London Amsterdam and Tbilisi.
In this role you will be responsible for:
- Research qualify and enroll our customers suppliers in Tipaltis virtual card payment program and supplier network through emails campaigns and outbound calling
- Educate the supplier on the value of accepting virtual cards
- Identify and overcome objections through active listening and effective and professional communication
- Guide the supplier through the enrollment process while providing an outstanding customer experience
- Efficiently and accurately gather all required data from the supplier to finalize the enrollment process while demonstrating a strong attention to detail
- Meticulously document responses so that Tipalti can process payment transactions appropriately on behalf of our clients.
- Gather all of the payment instructions required information and delivery method (Web portal IVR etc.) to execute payments accurately.
About you
- Excellent written and verbal English communication skills
- Strong negotiation and customer service skills with high attention to detail
- Ability to exceed weekly and monthly performance metrics and quality assurance goals while maintaining a high level of customer experience
- Ability to stay self-motivated to achieve high volumes of outbound calls and exceed enrollment and payment metrics
- Ability to work in a fast-paced deadline-driven environment
- High standards of integrity
- Professional-level experience in outbound sales ideally with specialization in B2B solutions such as virtual cards ePayables commercial cards merchant processing or eProcurement.
- Proficiency with CRM tools (SalesForce)
- Experience working with Excel and ticketing systems (Zendesk)
- Experience with payment systems and/or working at a Fintech company
Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited LLC (both are hereinafter referred to as SDS). Any potential employment and/or consulting arrangements entered into as it relates to this job opening will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting or for any issues arising out of or related to this job posting.
Our Mission
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch GoDaddy Roku and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust reliability and innovation. Tipalti means we handled it - a mission to which we are constantly committed.
Accommodations
Tipalti champions inclusive teams in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process including access to alternate formats of materials meeting spaces or other accommodations that could better enable your full participation please reach out to for assistance.
Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice Tipalti
Experience:
Unclear Seniority
Employment Type
Full Time
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