Reservations Assistant
Reservations Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Location: Niseko Japan
Contract term: One year fixed-term/full-time
Period: August 2025 - August 2026
Work hours: 40-45 hours per week
About Us
Rhythm is about creating epic experiences for our customers which starts with our people. We live by our values and put people first. We take pride in creating working and living environments that foster innovation adventure and balance. Working at Rhythm is more than a job its an experience you will have forever.
The Role
We are seeking a results-driven Reservations Assistant to manage customer and agent inquiries oversee the booking process and ensure a seamless experience for clients. This role involves providing expert advice resolving issues and upselling products and services to enhance the overall customer experience.
Key Responsibilities and Duties
- Field and coordinate general inquiries from customers and agents.
- Assist and advise customers on our products and services to meet their needs.
- Manage all reservation-related administration.
- Support the accounting and invoicing process for bookings.
- Deliver clear accurate and professional communication to customers and agents throughout the booking process.
- Perform other related duties as assigned
What youll need to succeed
- Strong problem-solving and initiative.
- Excellent communication and interpersonal abilities.
- Strong attention to detail and organizational skills.
- Fluent Japanese conversational level of English.
- Ability to multitask and prioritize tasks effectively.
- Computer proficiency and tech-savvy
- Familiarity with Niseko Hakuba and Furano resort areas is a plus.
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The Perks and Benefits
As a Rhythm employee youll experience the same legendary hospitality we extend to our guests. Were passionate about looking after our crew and here are just a few of the perks youll enjoy when you join our team:
- Live Work and Play in Paradise: Immerse yourself in one of the worlds top mountain resorts.
- Work with a Legendary Crew: Join a team thats passionate fun-loving and deeply connected to the industry.
- Subsidized Staff Accommodation: Affordable housing options and housing assistance to help you settle in.
- Epic Social Scene: From team ride days and department dinners to staff parties events and day trips our social calendar is packed with opportunities to connect and unwind.
- Wellness and Lifestyle Benefits: Access the Rhythm Wellness program enjoy free snowsports or bike demos and take advantage of generous store discounts for you your friends and your family.
At Rhythm we work hard but we play even harder. If you know anyone whos worked with us before theyll tell you this isnt just a job- its an experience of a lifetime. Our fun supportive culture is the heart of everything we do because people like you make Rhythm what it is.
Ready to join
If you have the skills the flair and the stoke (enthusiasm) to share we want to hear from you! Your passion for adventure and alignment with our core values could be the perfect fit for an unforgettable experience.
If you have any specific questions or require further clarification please dont hesitate to reach out.
:
: 2025
: 40-45
:
Employment Type
Full-Time
