drjobs Specialist, Salesforce Administrator / Solution Architect

Specialist, Salesforce Administrator / Solution Architect

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1 Vacancy
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Job Location drjobs

Bangkok - Thailand

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description
  • Coordinate with business stakeholders to identify business requirements and translate them into scalable solutions.
  • Design build and deliver tailored solutions for the business using Salesforce and other connected technologies.
  • Manage various salesforce projects including gathering information planning and executing projects.
  • Formulate and maintain salesforce solution documentation. (e.g. Functional specifications)
  • Work with the design team to ensure that the most significant business operations are addressed.
  • Collaborate with development teams for any required customizations or integrations.
  • Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the businesss overall strategy and ethos.
  • Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
  • Maintain a functional grasp of the business requirements and project solutions.
  • Be the 2nd tier support the 1st tier admin in consult the solution and provide guidance for end user and troubleshooting and maintenance for the connected Salesforce platform.
  • Develop and maintain main reports and dashboards to support business intelligence and decision-making.
  • Excellent knowledge of and shown proven expertise with Sales Cloud Experience Cloud Marketing cloud and Automotive Cloud would be an advantage.
  • Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
  • Ability to apply critical thinking analytical and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
  • Collaborate with cross-functional teams to build sustainable applications.
  • An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
  • Excellent interpersonal and organizational abilities as well as the ability to communicate successfully with both technical and non-technical customers.
  • Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients.
  • Excellent knowledge of project management methodology such as Scrum Agile and technology such as Jira and Confluence.
  • Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)


Responsibilities

#LI-PC



Qualifications
  • Bachelors degree in business administration computer science management information systems or a closely related discipline is required.
  • 2-4 years of work experience in Salesforce solution or Salesforce Admin
  • Experience in Automotive industry preferred
  • Minimum Salesforce certified:
    • Salesforce Administrator (Mandatory)
    • Sales Cloud Consultant (Mandatory)
    • Marketing Cloud Consultant (advantage)
    • Service Cloud Consultant (optional)
    • Automotive Cloud (advantage)
  • Bring deep knowledge/skills in technology/non-technology aspects of the platform.
  • Demonstrated platform proficiency.
  • Extensive experience in designing solutions for key and/or complex multi-cloud projects.
  • Accustomed to interaction and involvement with/of the client in each phase of the project
  • Strong team excellent problem-solving and client-facing skills; ability to quickly process complex information and evolving entrepreneurial skills.



Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

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