Senior Product Designer
Senior Product Designer
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Job Description
Hi Im Rita Dias your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Senior Product Designer to join our team.
What youll do:
Lead customer-centric initiatives within the Customer Experience team to improve Ascendons SaaS offering and support client project delivery.
Contribute as a full-spectrum designer to every stage of the design lifecyclefrom initial research and ideation to prototyping testing and delivery with a focus on user-centered solutions.
Create and refine high-fidelity prototypes with a strong focus on interface interaction and visual design ensuring alignment with usability best practices and accessibility standards.
Support user research activities as neededsuch as persona creation journey mapping or usability testingto inform design decisions and improve user experiences.
Contribute to maintaining and evolving a multi-channel multi-theme design system ensuring consistency and efficiency across platforms and brands.
Collaborate with product managers business analysts engineers and QA teams on the strategic roadmap and specific client projects.
You should have:
Over 5 years of experience in UX/UI design roles backed by a degree in a design-related field and a passion for technology and innovative design.
A user-centric mindset with a strong focus on creating intuitive accessible and meaningful experiences that meet user needs and business goals throughout the design process.
A solid foundation in research practices such as persona creation journey mapping and usability testing with the willingness to adapt and grow research skills as needed.
Comfortable designing responsive interfaces across a broad range of platforms including native and web ensuring an optimal user experience across various devices and screen sizes.
Proven experience working with and contributing to design systems and pattern libraries utilizing atomic design principles to ensure consistency scalability and efficiency in design solutions.
Proficient in collaborating with engineers QA teams and senior management to translate technical requirements into cohesive and efficient design solutions.
A commitment to lean agile methodologies with a problem-driven approach to design and a dedication to driving continuous improvement and innovation in design practices.
CSGer Perks & Benefits
Work from Home in-office or hybrid
Employee Belonging Groups
Healthcare: Dental Medical and Vision
Paid Vacation Volunteer and Holiday Time Off
And so much more!
Location(s):
RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.
Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.
By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.
Required Experience:
Senior IC
Employment Type
Full-Time
