Administrative Coordinator - Family Health Team Clinic - Temporary Full-Time -
Administrative Coordinator - Family Health Team Clinic - Temporary Full-Time -
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Job Description
Admin Coordinator
Roles and Responsibilities:
Program administrative support
Assist the leadership team with the development of programs supporting the attachment of individuals to primary care services
Assist nursing staff and physicians with triaging patient appointments based on patient
needs and work flow
Process patient referrals and follow up on appointments in a timely manner
Complete administrative tasks including patient registration patient scheduling and
managing phone lines
Organize in-person and virtual meetings with stakeholders
Draft and distribute meeting agendas and minutes
Proficiently respond to all communications including phone calls and emails
Participate in program development and quality improvement initiatives
Electronic Medical Record Administrative Support
Train new staff and learners in the functionality and use of Telus Practice Solutions (PSS) EMR
Generate and maintain user accounts i.e. new users terminated users user permissions
password resets etc.
Assist with trouble shooting EMR questions raised by end users
Liaise with vendors i.e. Sunnybrook Information Services and other third party venders to
support EMR functionality and end user needs.
Work with SAFHT EMR systems administrator to develop EMR custom forms reminders
Toolbars and stamps.
Maintain the EMR address book and Pharmacy registry.
Revise EMR appointment templates as required
The Requirements:
Medical office experience
Experience using Electronic Medical Records EMRs Telus Practice Solutions (PSS) preferred
Proficient in MS Office Suite and an aptitude for adapting to new software and IT systems
Experience with virtual meeting platforms i.e. Zoom Microsoft Teams
Sound knowledge of medical terminology
Experience working with multi-disciplinary teams
Experience working with stakeholders to assist with project development and implementation
Excellent written verbal and electronic communication skills
Exceptional patient service skills
Ability to manage patient confidentiality at all times
Ability to work with a high degree of autonomy and on inter-professional teams
Excellent conflict resolution and interpersonal skills.
Commitment to anti-oppression anti-racist and 2SLGBTQ inclusion principles.
Familiarity with the healthcare sector and multidisciplinary team environments
Required Experience:
IC
Employment Type
Full-Time
