Video Services Systems Engineer
Video Services Systems Engineer
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Job Description
Position Description
About Harris County and Universal Services:
Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Video Services Systems Engineer to join our team.
Universal Services is the enterprise IT solutions center for the departments and offices of Harris County providing Information Technology Public Safety and Justice Technologies 311 Constituent Engagement Services Fleet Services and Records and Information Governance Services.
Harris County is the third largest and most diverse county in the nation with a population of more than 4.7 million. Harris County Commissioners Court the Countys governing body directs a budget of more than $4 billion providing essential services including flood control infrastructure healthcare housing and justice administration.
This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.
Position Overview:
The Systems Engineer Video Services is responsible for supporting and maintaining the Countys video conferencing and streaming infrastructure with a focus on Cisco collaboration technologies. This role ensures continuous availability of video services for Commissioners Court and Probable Cause Court operations. The engineer plays a critical role in system configuration upgrades troubleshooting and providing 24/7 support for video endpoints recording systems and livestream environments.
Job Responsibilities:
Monitor maintain and support the Cisco video conferencing environment and endpoints used for Probable Cause Court dockets and Zoom B2B Court communications.
Maintain and manage Cisco collaboration infrastructure including Call Manager Meeting Server Meeting Manager Expressway-C/E Series and video endpoints.
Manage PC Court recording archives ensure data integrity and monitor storage utilization.
Provide technical support for Commissioners Court live streaming via Swagit and coordinate with media teams and external vendors as needed.
Install and update the courtroom and meeting room systems including Microsoft and Dell updates.
Apply software updates to A/V devices including Logitech hardware.
Schedule and implement regular system maintenance and upgrades for Cisco collaboration software and hardware.
Provide technical guidance and occasional support to Voice Field Technicians.
Act as a backup for A/V architect in supporting Commissioners Courtroom.
Deliver 24/7 support for video conferencing services.
Harris County is an Equal Opportunity Employer
you need special services or accommodations please call or email .
This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.Requirements
Education:
High School Diploma or GED
Experience:
5 years of hands-on experience with Cisco Call Manager Expressway C/E Meeting Server and video conferencing systems.
2 years of experience working with video endpoint devices.
Knowledge Skills & Abilities:
Cisco Meeting Server Meeting Manager Call Manager Expressway-C/E Series
Cisco video endpoints
Swagit livestream tools
Logitech A/V equipment
Microsoft and Dell PC maintenance tools
NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.
Preferences
Education:
- Associate Degree or Higher
General Information
Location:
406 Caroline St. Houston TX 77002
Work Schedule:
8 hours/day
Work Arrangement:
Onsite
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Employment Type
Full-Time
