Strategic Accounts Manager
Strategic Accounts Manager
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Job Description
About the Job:
The Red Hat Enterprise Sales team is looking for an Strategic Account Manager to join us in this role you will be responsible for retaining and growing sales within Enterprise accounts helping our customers and partners make business and IT transformations using Red Hat services and solutions. As an Strategic Account Manager you will gain an understanding of our customers processes needs and challenges promoting the value of Red Hats solutions and how they can deliver value to the customer.
What you will do:
Translate Red Hats sales strategy into a relevant account-level strategy for each customer
Deliver on the account strategy to manage performance and customer success in key accounts retaining and growing bookings through strategic account planning
Apply knowledge of use cases and Red Hats key offering value proposition to identify and act upon opportunities to guide upsell cross-sell and renewals across the Red Hat portfolio while deepening penetration within accounts
Orchestrate solution architects specialist teams Customer Success team and industry experts to align Red Hats use cases to client needs managing end to end sales to develop solutions that deliver business value
Coordinate support from specialist solutions architects sales solutions specialists and industry experts to manage end to end sales and deliver customer value
Cultivate relationships across customer organizations to position Red Hat as a key partner to their business
Collaborate with the Customer Success team to co-develop success and growth plans understanding how the customer derives value from Red Hats solutions to support expansion and retention and ensure that Red Hat meets or exceeds the customer success criteria
Engage partners where appropriate to strengthen Red Hats customer value proposition
What you will bring:
Excellent leadership and communication skills with the ability to engage a diverse set of stakeholders in a matrixed organization and guide accountability within the account team
Strategic orientation and value engineering skills to position and sell solutions to meet the customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)
Solid understanding of FSI business industry trends competitive landscape and Red Hat differentiators and value proposition
Ability to articulate the hybrid cloud story the value of Red Hats solutions and Red Hats differentiation in one-on-ones with key customer stakeholders
Ability to cultivate long-term relationships and develop internal advocates across the customer organization including IT and related business functions
Proven experience selling complex IT solutions to large organizations within the region and to multiple decision makers
About Red Hat
Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.
Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application email . General inquiries such as those regarding the status of a job application will not receive a reply.
Required Experience:
Manager
Employment Type
Full-Time
