- Work in Sofia Bulgaria - possible remote work later on
- Training: 3 months in the office 9:00am till 6:00pm
- Easy online recruitment process (phone call interview)
- You decide which shifts you work - day late or night shifts!
- For late and night shifts: You can move to work from home after training (plus 1 more month at the office)
We are recruiting on behalf of our client - a worlds leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets Bulgaria included. You will be signing the contract directly with the Bulgarian employer.
The company:
You will be support German-speaking customers of a travel management company that provides business travel solutions and services to organizations. It offers comprehensive travel management services including booking and managing flights hotels car rentals and other travel-related arrangements for business travelers.
Responsibilities:
- Provide customer care to business travelers on worldwide trips.
- Assist with booking and managing flights hotels and train travel.
- Offer solutions and support for travel-related issues before and during business trips.
- Ensure travelers have a smooth travel experience.
- Address and resolve any travel disruptions promptly and efficiently.
- Provide personalized travel advice and recommendations.
Requirements:
- Fluency in German(must be at least C1)
- Communicative level of English (at least B2)
- You live in Sofia Bulgaria or you are ready to relocate
- Ability to communicate clearly and effectively
- Work experience in a customer experience center is an advantage
What We Offer:
- Base salary of 3600 BGN gross
- 300 BGN gross performance based bonus available after 3rd month
- Late shift adder
- For every weekend day worked adder up to 250 for weekend days worked per month
- Night work adder
- Fully paid initial training and onboarding.
- Work in Sofia Bulgaria
- Assistance with accommodation and travel expenses if you need to relocate.
- Exciting career growth opportunities within the company.
- Supportive and collaborative team environment.
- Professional Development and Career Navigation programs to plan your career path.
- Participate in health and wellbeing initiatives.
- And much more!
You decide which shifts you work - day late or night shifts!
- Working hours for Day shifts: Monday-Sunday 8:00 am - 8:00 pm (weekend shift is 1-2 per month and its 08:00-17:00)
- Working hours for Late Shifts: Monday-Sunday 3:00 pm - 00:00
- Working hours for Night Shifts: Monday-Sunday 00:00 - 08:00 am
Relocation package:
- Free stay for 2 weeks in a hotel
- Reimbursement of travel expenses at the amount of up to 490 BGN after 6 months from your start date in the company
- The candidate can receive an advance in salary of up to 1056 BGN net (to pay for the rent)
- Relocation specialist available to help with finding accommodation open a bank account etc
Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us you will be able to speak with our recruiters to get all the information about the offer salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.
Required Experience:
Contract