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Join the team at Hershey Lodge an award-winning resort best known for being warm welcoming and distinctly Hershey. Offering 665 guest rooms and 100000 square feet of function space Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope youll enjoy the sweet hospitality and iconic chocolate details around every corner.
This position is responsible for providing administrative support to the Hershey Lodge Food & Beverage Department.
As a Full-Time Team Member you will enjoy sweet perks like FREE admission to Hersheypark discounts and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid but also includes Medical Dental and Vision coverage beginning the first day of the next month after you begin working 401K Contribution paid time off and so much more!
Job Duties (Duties marked with an asterisk are essential functions of this job):
Greet guests and answer telephone calls
Type correspondence memos reports and menus
Make copies and send faxes
Organize and maintain files. Distribute incoming and outgoing mail
Menu engineering and printing for restaurant operations
Maintain and update digital menu boards
Review house guests counts and group trends and send them to the team
Support the team with reservation requests and amenities
Manage expense reports and submit receipts
Order operational supplies and process POs
Track guest comments
Perform other duties as assigned
Qualifications:
Must be 18 years of age or older
Must have high school diploma or equivalent
Minimum 2 years of Administrative experience. Food and Beverage experience preferred
Knowledge Skills and Abilities:
Ability to work efficiently in a high-volume fast-paced environment.
Ability to type approximately 60 wpm with a high degree of accuracy.
Proficient in Google Suite and Microsoft Office applications including Excel and Word.
Basic knowledge of InDesign Software.
Excellent written and verbal communication skills.
Excellent organizational and proofreading skills and attention to detail.
Ability to listen effectively and resolve guests issues.
Ability to concentrate and maintain organization in a shared workspace.
Job Demands:
Physical requirements include sitting (up to 100% of the shift) communicating performing detailed work at close distances and finger dexterity.
Normal schedule includes Monday through Friday approximately 8:00AM - 4:00PM.
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.
Hershey Entertainment and Resorts is an Equal Opportunity Employer
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
Full Time