Process Support Engineer
Process Support Engineer
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Job Description
Who We Are
Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to work beyond the cutting-edge continuously pushing the boundaries ofscience and engineering to make possiblethe next generations of technology join us to Make Possible a Better Future.
What We Offer
Location:
SingaporeSGPAt Applied we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness health and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Youll also benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied.
Key Responsibilities
Serves as liaison between the customer and the Business Unit for assigned projects ensuring clear understanding of customer issues and delivery of applicable solutions.
Works closely with customer to optimize tool performance to meet customer process and integration requirements.
Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
Provides highly visible customer support through the performance of on-site installation as well as overseeing any necessary diagnoses troubleshooting service and repair of complex equipment and systems.
Requirements
PhD/ Master/ Bachelor in Engineering studies
3 years and above of process-related experiences in semiconductor industry
Prior work experiences in a technical support or field service role will be an added advantage
Resourceful and proactive mindset. Ability to diagnose and resolve complex technical issues efficiently.
Excellent verbal and written communication skills to interact with customers and colleagues
Ability to provide excellent customer service and build rapport with clients
Work Location
North or East (Will be based at customers location)
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Relocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Employment Type
Full-Time
