Sr. Marketing Scrum Master II

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The NA Marketing Agility team is charged with enabling marketing colleagues North American in leveraging the best practices of Agile methodology in delivering marketing campaigns and projects through the Marketing ABEDO process.

The Sr. Marketing Scrum Master II is a specialized professional role that focuses on the improvement of the Agile team and drives the methodology provides guidance on its application and associated processes protects the team from outside distractions conducts ceremony facilitation removes impediments and is dedicated to the Agile team. The Scrum Master understands Agile and helps stakeholders work according to the method for the benefit of the team and the projects.

Depth & Scope:

• Experienced Scrum Master capable of supporting growing number of teams (3-4 Agile teams)
• Requires full understanding of the processes procedures and systems
• Uses best practices and knowledge of internal or external business issues to improve efficiency of own and other teams
• Helps resolve complex problems and is able to identify viable and often innovative options
• Understands scaling characteristics
• Begins to influence outside of immediate work and/or Agile team
• Shares knowledge information skills and subject matter expertise among and across Agile teams and ensures the timely communication of issues and encouragement of good working relationships with other functions and teams
• Supports an environment where team freely escalates challenges; facilitates change through positive reinforcement of successes

Education & Experience:

• Undergraduate or post graduate degree
• Certified Scrum Master and 3 years of Scrum Master experience
• 7 years Agile experience preferred
• Advanced knowledge of agile theory methodology techniques rules and practices estimating/sizing planning forecasting reporting conflict resolution and facilitation
• Knowledge of current and emerging competitor and market trends
• Ability to establish goals and objectives that support delivery execution for multiple teams
• Ability to contribute to the direction of the function and provide advice to the team and delivery leadership
• Ability to lead plan execute and evaluate project activities to ensure completion of initiatives
• Skill in mentoring and performance management
• Skill in using analytical software tools data analysis methods and reporting techniques
• Skill in using computer applications including MS Office and industry standard Agile tools such as Jira and Confluence
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and drive team execution
• Ability to exercise sound judgement in making decisions
• Ability to analyze organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion

Preferred Skills:

• In lieu of a certified scrum master or agile certification TD will consider those with a graduates degree or masters degree.
• Both Agile and Marketing experience preferred (can be in separate roles)
• Minimum 1 year agile project experience involving cross-functional and cross-business teams
• Demonstrated ability to work effectively in teams; foster a positive and cohesive teamwork environment; and interact with all levels of stakeholders from various functional areas
• Strong facilitation and communication skills both verbal and written
• Experience with JIRA / Confluence preferred
• Certified Scrum Master Required with Scaled Agile certification preferred (e.g. SAFe)
• Change Management skills preferred
• Change Management coursework or certification preferred (e.g. ProSci)

Customer Accountability:

• End-to-end facilitation of the Agile processes
• Drives continuous improvement and change acting as a change agent to adapt processes to maximize productivity throughout the project lifecycle
• Engages appropriate stakeholders to identify and manage impediments and required outcomes of projects for the business
• Identifies Agile team improvement opportunities and looks externally for best practices in order to increase team productivity
• Makes sure there is no hidden work ensuring that everything the Agile Team is working on is acknowledged and accounted for in the Product Backlog protecting the team from distractions
• Owns enforcement of the Agile practices and ceremonies
• Provides advice and guidance to the Agile project team as required regarding best practices in Agile project management
• Manages Work In Progress Limits making sure the team is not working on too many stories/tasks at once and helps them get into a flow of starting and completing work in a predictable manner
• Encourages the Team to look for opportunities to support each other (e.g. focus on higher priority Stories that team members are struggling with)
• Ensures a collaborative culture exists within the Team promotes team building and ensures team engagement
• Coordinates and facilitates ceremony logistics and ensures all Agile ceremonies/processes are held and all team members are present and on time in particular the daily stand-up meeting and engagement of control partners
• Works across the Agile team to ensure Agile artifacts and information are accurate and update to date

Shareholder Accountability:

• Adheres to enterprise frameworks or methodologies that relate to activities for our business area
• Ensures respective policies/practices are well executed meets business needs complies with internal and external requirements and aligns with business priorities
• Drives project execution that is aligned to established cost timing deliverable and scope objectives
• Adheres to enterprise governance to ensure that projects meet all the performance quality and compliance standards and follows the approved methodology
• Works directly with key stakeholders to remove impediments and help manage cross- Agile team dependencies
• Shares accountability with Agile Coach (and CoE where applicable) for spreading best practices throughout the team and organization
• Collaborates with Product Owner(s) Technology Lead(s) and Team(s) on Sprint planning impediment removal and Team execution
• Keeps abreast of emerging impediments issues trends and assess potential impacts
• Maintains a culture of risk management and control supported by effective processes in alignment with risk appetite

Employee/Team Accountability:

• Participates fully as a member of the Agile team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest
• Provides thought leadership and/ or industry knowledge for Agile execution and participates in capability building for the team and business unit
• Keeps current on emerging trends/ developments and grow knowledge of the business and Agile related tools / techniques
• Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contributes to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices.
• Leads motivates and develops relationships with internal and external Agile teams to develop productive working relationships
• Contributes to a fair positive and equitable environment that supports a diverse workforce
• Demonstrates adaptability flexibility and creativity in their approach to stakeholder engagement and work to support the Agile transformation agenda
• Acts as a brand ambassador for your business area/function and the bank both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel Occasional
• International Travel Never
• Performing sedentary work Continuous
• Performing multiple tasks Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds Occasional
• Sitting Continuous
• Standing Occasional
• Walking Occasional
• Moving safely in confined spaces Occasional
• Lifting/Carrying (under 25 lbs.) Occasional
• Lifting/Carrying (over 25 lbs.) Never
• Squatting Occasional
• Bending Occasional
• Kneeling Never
• Crawling Never
• Climbing Never
• Reaching overhead Never
• Reaching forward Occasional
• Pushing Never
• Pulling Never
• Twisting Never
• Concentrating for long periods of time Continuous
• Applying common sense to deal with problems involving standardized situations Continuous
• Reading writing and comprehending instructions Continuous
• Adding subtracting multiplying and dividing Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.

TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.