Management Information System Assistant Manager

Role reports to the Agency Information Management & Reporting Lead (who reports to Agency MIS & Analytics Head under Distribution Operations & Analytics Department) and has the following key accountabilities:

• Accurate and timely release of Agency performance reports to effectively monitor the Channels various performance KPIs performance & achievement vs. targets

• Accurate and timely release of management reports for various stakeholders (CAO Sales Management Teams Regional Office and other business units)

• Accurate and timely release of periodic sales promos incentives and conferences results to regularly monitor the achievement of agents and leaders vs. promo mechanics and drive the objectives of the sales campaigns

• Expected to collaborate and work closely with various key stakeholders (Finance IT Sales Management Team other Agency support teams and business units

Position Responsibilities:

Information Management & Reporting:

• Assist the MIS Team Lead in overseeing the day-to-day operations of the MIS Team including but not limited to the following (Processing and simulation of Promos SIP Incentives local/regional reports projects/process improvements).

• Preparation & timely release of periodic sales performance reports to effectively monitor Channel performance on various KPIs (APE headcount activity productivity etc) ensuring that the reports are processed and released in an accurate timely & well-organized manner

• Preparation & timely release of reporting requirements for both local and regional stakeholders

Others:

• Participation and involvement in various Distribution projects programs & initiatives

• Close coordination with various departments (with Agency distribution and with other business units)

• Periodic updates for promos incentives contests and conferences ensuring results are aligned to the mechanics

• Simulation & processing of Recruitment Financing Programs and Sales Incentive Plan of SMTs

• Data consolidation enabling creation of visual dashboards (charts graphs diagrams) of various KPIs for an efficient presentation of data allowing a strategic view for analysis

• Continuous improvement and enhancement of current reports are processed and periodic review of reports to ensure they remain relevant vs. the key strategies and KPIs being driven

• creation of new reports that may be required following the strategy and objectives and strategy of the Channel

• Work process documentation

Required Qualifications:

• Bachelors degree in Mathematics Finance Business Management or related courses

• 2 years of experience in the life insurance industry in a distribution performance reporting role and advantage

Preferred Qualifications:

• Excellent grasp of Microsoft Office applications particularly Excel Word and PowerPoint

• Derive key insights from volumes of data

• Knowledgeable in financial spreadsheets preparation trend analysis data simulation and report commentary writing

• Strong numerical & data processing skills

• Has attention to detail and accuracy methodical & process oriented

• Able to effectively prioritize deliverables and multi-task

• Able to work independently and carry out assignments to completion within the agreed SLA

• Positive attitude works and functions well in a team environment

• Able to work under pressure to meet deadlines

• Good written verbal communication and interpersonal skills

• Technical programming skills data processing & simulation

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .