Key Account Manager/Key Account Assistant Manager (Logistics)
Key Account Manager/Key Account Assistant Manager (Logistics)
Posted on :
22-08-2025
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1 Vacancy
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Job Description
Job Description
Key Account Manager / Key Account Assistant Manager
Explore an exceptional opportunity with our client where they are a leading global supply chain management company. They offer a broad spectrum of services including freight management international supply chain solutions and contract logistics. They are currently looking for an outstanding Key Account Manager / Key Account Assistant Manager to join the company
Job Responsibilities:
- Manage strategic accounts acting as the key liaison between customers and the companys network to build strong relationships.
- Analyse customer needs to design tailored solutions and implement strategic business development plans that align with company goals.
- Propose improvements to meet customer expectations based on their KPIs and SOPs.
- Identify new business opportunities to expand our offerings with current and prospective clients.
- Conduct regular review sessions to update customers on strategies and refine our value proposition.
- Establish SOPs and maintain effective communication with customers and overseas counterparts.
- Collaborate with Customer Service and Operations teams to drive operational excellence.
- Manage RFQs and tenders ensuring competitive pricing and services.
- Facilitate connections among virtual account teams and share best practices.
- Monitor performance metrics taking corrective action as needed.
- Ensure smooth transitions of new business into operations to meet customer commitments.
- Serve as a super user of management systems and provide training to end users.
Job Requirements:
- Holds a university degree or equivalent qualification.
- Over 5 years of relevant experience in account management with a proven track record in managing global/key accounts and leading a team.
- Extensive knowledge and experience in e-commerce freight forwarding and supply chain management; familiarity with contract logistics is a plus.
- Strong analytical and problem-solving skills; task-oriented with proficiency in presentation and negotiation techniques.
- Demonstrates a high level of ownership and the ability to work independently.
- Excellent communication and presentation skills.
- Possesses strong organizational analytical and problem-solving capabilities.
- Fluent in spoken and written English Putonghua and Cantonese.
- Highly proficient in Excel PowerPoint and Word.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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