Job Title
Facility Coordinator/Receptionist
Job Description Summary
Job Description Summary
The aim of the role is to ensure a smooth operation of the Reception and assisting the work of colleagues working in the Head office. Its important to facilitate the smooth running of the office in liaising with the suppliers and Landlord. Participation in the development of processes in accordance with clients global regulations is also part of this job.
Job Description
Main responsibilities:
- Welcoming and greeting guests and clients at the reception.
- Taking care of common areas delivering pristine standards and high quality of cleaning safety and security in the office space with close liaison with cleaning operatives and other vendors.
- Performing daily duties in line with contractual scope of work and KPI.
- Management of parking reservations as well as support the office staff.
- Raising purchase orders in the clients internal platform Ariba
- Monitor monthly spending seek cost avoidance and service delivery improvements
- Prepare annual budgets based on current expenses.
- Handling inbound and outbound calls.
- Managing work orders platform (FAMIS) logging responding and closing the tasks within scheduled timelines.
- Report any equipment failures and monitor its repair.
- Monthly inspection of the facility (office space) (FAMIS 360). Preparation of reports and presentations.
- Benchmark the market to find the best supplier
- Printing distribution programming issuing and disposal of access cards.
- Monitor pantry stock order office equipment and food supply items.
- Monitor arrange and execute statutory and preventing maintenance works in line with PPM calendar.
- Attend technicians and supervise any planned preventive inspections.
- Couriers and incoming parcels handling. Handling of mailings assisting the mailing room and personal customer service
- Maintaining seamless relationship with suppliers service providers landlord technical team and reporting any discrepancies/Clients requests.
- Organize service review meetings with the suppliers
- Support emergency evacuation plans and fire drills in capacity as fire Marshal
- Support for head office agency and brokerage events (room catering organization etc.).
- Support Account Finance team and C&W Facility Manager in operational financial processes.
- Other ad-hoc tasks (scanning printing organization of storage etc.)
REQUIREMENTS/EXPERIENCE
- Minimum high school or similar education
- 1-3 years of experience in a front office role
- Active fluent English
- Customer-oriented attitude
- Ability to concentrate
- Multitasking
- Empathy
- Troubleshooting
- Helpfulness
- Positive attitude to work
- Problem-solving skills
- Independence
- Precision accuracy
INCO: Cushman & Wakefield
Required Experience:
IC