Director of Continuous Improvement, Staff Development and Engagement (CISDE)
Director of Continuous Improvement, Staff Development and Engagement (CISDE)
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-08-2025
Job Description
Position Summary
The Director of Continuous Improvement Staff Development and Engagement ( CISDE ) leads this department within the Finance and Operations Service Center of Excellence ( SCE ). This includes leading the Division of Finance and Operations business process improvement training professional development and engagement functions. As the lead for business process improvement efforts address evolving enterprise systems and technology burdensome procedures and processes and the need to operate with innovation agility and efficiency. Responsible for overseeing the planning execution and successful delivery of projects across the organizations customer base while managing the change processes associated with these projects. Additionally the position provides strategic guidance to the Learning and Development team that fosters excellence in employee performance and enables ongoing dynamic career development through continual ever-expanding learning opportunities and workforce development. Additionally this department provides campus-wide financial systems training for staff who utilize the financial module of the Connect Carolina system (PeopleSoft) purchasing cards travel and expense cards Concur the time information management ( TIM ) system and customer billing management. CISDE also provides University employees who hold a Certified Public Accountant license the ability to earn continuing professional education credits through courses offered throughout the year. The department also coordinates leadership training professional development and compliance and safety training for all SCE customers.
Required Qualifications Competencies And Experience
A bachelors degree in business administration education organizational development or a related field with prior experience in a position of comparable scope and complexity may be considered. A minimum of 3 years of management-level experience in a related field with a demonstrated background in facilitation business process reengineering and training. The successful candidate will be technologically savvy innovative customer focused and a collaborative leader. Demonstrated experience in successful business process reengineering planning analysis; management skills that balance strategic industry business and people factors; experience leading knowledgeable subject matter experts and developing staff; leading project management and change management functions; exceptional written verbal and presentation skills; coalition building facilitation and collaboration skills. Strong knowledge of instructional design and adult learning principles. Proven ability to develop and deliver engaging training programs. Proven ability to manage complex projects and lead change management initiatives.
Preferred Qualifications Competencies And Experience
* Proficiency in learning management systems ( LMS ) and training software. * Proficiency in data analysis tools and process mapping software (e.g. Visio Minitab). * Lean Six Sigma green belt or higher certification. * PROSCI or other change management certification. * Adult learning theory and application. * Project management skills including proficiency in project management software. * Design thinking methodology and implementation.
The Director of Continuous Improvement Staff Development and Engagement ( CISDE ) leads this department within the Finance and Operations Service Center of Excellence ( SCE ). This includes leading the Division of Finance and Operations business process improvement training professional development and engagement functions. As the lead for business process improvement efforts address evolving enterprise systems and technology burdensome procedures and processes and the need to operate with innovation agility and efficiency. Responsible for overseeing the planning execution and successful delivery of projects across the organizations customer base while managing the change processes associated with these projects. Additionally the position provides strategic guidance to the Learning and Development team that fosters excellence in employee performance and enables ongoing dynamic career development through continual ever-expanding learning opportunities and workforce development. Additionally this department provides campus-wide financial systems training for staff who utilize the financial module of the Connect Carolina system (PeopleSoft) purchasing cards travel and expense cards Concur the time information management ( TIM ) system and customer billing management. CISDE also provides University employees who hold a Certified Public Accountant license the ability to earn continuing professional education credits through courses offered throughout the year. The department also coordinates leadership training professional development and compliance and safety training for all SCE customers.
Required Qualifications Competencies And Experience
A bachelors degree in business administration education organizational development or a related field with prior experience in a position of comparable scope and complexity may be considered. A minimum of 3 years of management-level experience in a related field with a demonstrated background in facilitation business process reengineering and training. The successful candidate will be technologically savvy innovative customer focused and a collaborative leader. Demonstrated experience in successful business process reengineering planning analysis; management skills that balance strategic industry business and people factors; experience leading knowledgeable subject matter experts and developing staff; leading project management and change management functions; exceptional written verbal and presentation skills; coalition building facilitation and collaboration skills. Strong knowledge of instructional design and adult learning principles. Proven ability to develop and deliver engaging training programs. Proven ability to manage complex projects and lead change management initiatives.
Preferred Qualifications Competencies And Experience
* Proficiency in learning management systems ( LMS ) and training software. * Proficiency in data analysis tools and process mapping software (e.g. Visio Minitab). * Lean Six Sigma green belt or higher certification. * PROSCI or other change management certification. * Adult learning theory and application. * Project management skills including proficiency in project management software. * Design thinking methodology and implementation.
Required Experience:
Staff IC
Employment Type
Full-Time
Key Skills
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