Senior Vessel IT Specialist
Senior Vessel IT Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Join our global team for a career filled with opportunities to solve challenges both small and large local and global simple and complex.
About Us
Wilhelmsen Ship Management is one of the worlds largest third-party ship managers originated from Oslo Norway with a portfolio of more than 450 vessels a pool of more than 14000 seafarers and over 900 shore-based employees all over the world. Our employees are working with a comprehensive global maritime group providing over half of the merchant fleet with essential products and services along with supplying crew and technical management to the largest and most complex vessels ever to sail.
We offer a culture and vibrant work environment of strong leadership collaborative career development work-life balance and a job that is both challenging and stimulating. All team members are empowered with the freedom to influence each other as long it complies with our Companys values and vision.
What Youll Responsible For:
Performing service desk duties 1st line and 2nd line support and incident handling.
Business Application sync/replication monitoring and status update to stakeholders. Ensure high availability of business-critical application.
Ensure Vessel IT support documentation is updated and reviewed periodically.
Perform international travel related to IT support cases as required.
Purchase setup install & support vessel IT Infrastructure.
Develop and maintain user system and operational documentation for vessel IT usage.
Ensure services are delivered according to WSM principles and guidelines for vessel IT support and best practices as applicable.
Contribute and ensure vessel IT problem management.
Contribute and ensure vessel IT Change Management.
Supervise critical/urgent ticket.
Participate in system implementation project onboard the vessels on management.
Participate in system implementation projects in WSM onshore when required.
What Experience and Skills Required:
Bachelors degree/Diploma in Information Technology Computer Science or a related field or similar tertiary education.
Minimum of 5 years of experience. Maritime IT experience preferred.
Experience Installing configuring and maintaining Windows Server (2016/2019/2022) roles and features (File Server Print Server DHCP etc.) and Windows 10/11 troubleshooting
Capable of deploying and administering Active Directory Domain Services (AD DS) in multi-site or isolated environments
Solid understanding of TCP/IP VLAN DNS NAT DHCP NAT
Experience configuring Access Points routers firewalls and switches (Cisco Mikrotik Fortinet preferred)
VPN setup and troubleshooting (IPsec OpenVPN SSL VPN)
Ability to detect contain and escalate cybersecurity incidents
Hands-on experience configuring and managing virtual environments using Hyper-V or VMware
Demonstrated capability in diagnosing and resolving critical or unclear IT issues while ensuring relevant team members and stakeholders are consistently updated on progress and resolutions.
*Only shortlisted candidates will be contacted
Become a valued member of our team where every day presents new opportunities for learning and development. Sound interesting Click APPLY now to embark on a rewarding career journey!
#WSM #LI-POST
#WSMRequired Experience:
Senior IC
Employment Type
Full-Time
