IT Asset Management Administrator
IT Asset Management Administrator
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1 Vacancy
Job Description
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy infrastructure chemicals and minerals safely efficiently and more sustainably.
Were the first software business in the world to have our sustainability targets validated by the SBTi and weve been recognized for the transparency and ambition of our commitment to diversity equity and inclusion. Weve also recently been named as one of the worlds most innovative companies.
If youre a curious and collaborative person who wants to make a big impact through technology then we want to hear from you! Find out more at AVEVA Careers.
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Job Title: IT Asset Management Administrator
Location: Kuala Lumpur
Employment Type: Full Time
The job
The primary purpose of this role is to provide administrative support to the IT Asset Management team. Working within the IT Asset Management function the role will include managing the workload of user requests report creation and supporting other administrative duties as and when required.
Key responsibilities
Responsible for monitoring and managing user software requests
Communicating with users and internal stakeholders to manage users and expectations
Analysis of ITAM tools to understand compliance position to help with usage decisions
Provide administrative support to the IT Asset Management team with gathering analysing and reporting data
Responsible for processing existing user software requests
Responsible for processing software requests for new joiners
Provide support to the ITAM Analysts to support the New Software request process
Provide support to the ITAM Analysts to assist with leavers process
Communicate regularly with the team and provide feedback on current data output
Supporting admin function role ad-hoc work to assist the team where necessary relevant to learning
Essential requirements
1-3 years experience in IT or IT Procurement
Ability to work on your own initiative taking responsibility for specific tasks
Ability to work to deadlines
Excellent customer service and communication skills
Able to work on multiple tasks simultaneously
Team player ability to work collaboratively in a team environment
Eagerness to learn and grow in the IT field
Desired skills
Understanding of software licensing and licence compliance
Experience with Service Now toolset or similar IT Service Management toolset
IT at AVEVA
Our global team of 300 IT professionals is responsible for the systems and platforms that keep AVEVA running. By empowering our colleagues and ensuring the smooth operation of the company we help keep the business healthy and productivity high. We also provide key support for the transformation and modernisation efforts globally.
We pride ourselves on a collaborative inclusive and authentic culture that provides a framework allowing for autonomy whilst always being available for support and guidance. We respect the differences that each team member brings and seek to include those perspectives in our solutions for our business functions. The energy and sense of purpose is evident when talking to team members you will feel part of something special from the first day you join.
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
