Key Account Associate Manager (Mexico)

What you will do

As an Account Manager at Stryker Mexico you will play a pivotal role in driving business growth and delivering exceptional customer value. You will build and nurture strong multi-level relationships with strategic customers develop tailored solutions and influence internal teams to execute high-impact initiatives. This role is ideal for a proactive strategic thinker with strong leadership by influence capable of aligning cross-functional teams to accelerate business development and long-term success.

• Customer & Business Development: Act as the voice of the customer building trust-based relationships and co-creating customized solutions to drive growth expand accounts and increase profitability across commercial divisions.
• Customer Relationship Management: Serve as the primary point of contact for all customer needs ensuring alignment between customer expectations and internal capabilities.
• Cross-functional Collaboration: Partner with internal teams (sales marketing operations finance) to deliver customer-centric solutions and execute mutual value projects.
• Sales & Performance Execution: Lead account planning forecasting and pipeline management; track sales targets and qualitative objectives across business units.
• Strategic Planning & Growth: Design and execute strategies for new business generation and product launches; create account maps to identify opportunities and risks.
• Market Intelligence & Training: Align marketing initiatives with customer needs and trends; identify development opportunities for customers and stay updated on industry dynamics.
• Pricing & Product Registration: Manage competitive pricing strategies and coordinate product/surgical protocol registration with payers marketing and regulatory teams.
• Operations & Compliance: Ensure inventory alignment with sales forecasts anticipate demand changes and strictly adhere to all legal ethical and compliance standards including FCPA.

What you need

Required:

• Bachelors degree in Business Marketing Engineering or a related field.
• Minimum 5 years of experience in account management sales or business development.
• Proven experience in sales to the public sector / governmental accounts.
• Proven ability to build strategic relationships and influence across functions and organizational levels.
• Fluent in Spanish and proficient in English.

Desired:

• Experience in a matrixed multinational environment.
• Healthcare or medical device industry.