Account Specialist - APS
Account Specialist - APS
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- High school education or GED.
- Minimum of 5 years customer service & sales experience.
- Minimum of 5 years Jostens product/system experience.
- Strong Jostens systems products processes and overall knowledge of the company.
- Excellent organizational skills.
- Ability to work independently making independent decisions and implementing them.
- Prior experience at Jostens or 1 year of rep service experience in lieu of.
- Travel to client sites to establish and maintain strong relationships with key stakeholders ensuring customer satisfaction and retention.
- Proactively develop value-added relationships by understanding client needs and presenting customized solutions that align with Jostens products and services.
- Manage customer experience post-sale serving as the main point of contact to address questions resolve issues and provide ongoing support.
- Collaborate with team to ensure seamless delivery and implementation of solutions.
- Develop implement and maintain efficient order-taking systems that enhance the customer experience and streamline internal workflows.
- Monitor system performance and identify areas of improvement making recommendations for enhancements to maximize accuracy and efficiency.
- Coordinate the setup of new accounts including tooling requirements and system configurations ensuring accurate and timely execution.
- Work closely with team to manage account-specific needs including product customization and order fulfillment.
- Maintain accurate records of account set ups and configurations ensuring consistency and reliability of data.
- We care about your health.We offer competitive healthcare (health dental vision coverage) in addition to voluntary benefits including home and car insurance pet insurance flexible spending account amongst many more.
- We invest in your future.Our 401K plan has immediate vesting so you can start saving for retirement right away.
- We want you to unplug when needed.We believe in taking your time off without guilt and offer accrued paid time off and company paid holidays.
Unclear Seniority
Employment Type
Full Time
Key Skills
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved