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PURPOSE
The purpose of this document is to help prospective team members better understand the role and responsibilities with the position ofPrime Video Client Lead SEA/MENAat OpenDoor WPPs bespoke global operating model for Amazon.
ABOUT WPP & OPENDOOR
At WPP were constantly reinventing the future of creativity on an ever-broader canvas bringing together unrivalled talent resources and skills to provide an integrated offer of communications experience commerce and technology.
Over the last decade we have developed a dedicated global client practice with the mission of accelerating WPPs impact for our largest clients by bringing them the best of WPP. Each team is custom-built around a clients specific needs and challenges providing easy access to the right capabilities. And thats why weve built OpenDoorfor Amazon.
OpenDooris a unique integration of the best of WPP and Amazon building on their respective strengths and visions. Whether at WPP or at Amazon every project is an OpenDoor on new possibilities. Anything and everything can be an opportunity for our people to driveimpact for them to innovate learn thrive and occasionally fail too.
The unique OpenDoor partnership model is built to deliver nextlevel Productivity fueled by our industry-leading approach to People Platforms and Process. OpenDoor spans across all WPP agencies and disciplines such as media business consultancy communications and brand strategy tech and commerce public relations and production.
By joining OpenDoornot only are you joining a cross-function team partnering with one of WPPs top five global clients but you are also taking a step to challenge yourself and the world around you every day working in the most unusual way on some of Earths most ambitious opportunities in marketing tech media business and creativity.
ABOUT THE ROLE
Were looking for a seasoned and strategic client services leader to join the OpenDoor team as Regional Client Lead for Prime Video based in Singapore. This role oversees Southeast Asia and MENA spanning seven countries and is instrumental in delivering the OpenDoor model across regional teams and hubs.
As the Regional Client Lead you serve as a trusted advisor to Prime Videos regional marketing teamshelping shape solutions to business challenges overseeing agency delivery and advancing strategic thinking that drives growth.You are responsible for ensuring the right agency capabilities are curated and deployed effectively in service of the client strategypartnering closely with the Regional Strategic Planning Lead to ensure client goals are met through strong strategic foundations.
Youll work closely with agency specialisms in data planning activation and measurement to deliver marketing thats insight-led operationally sound and culturally resonant. Youll also identify and unlock growth opportunities within the region expanding scope and services under the OpenDoor umbrella.
This role supports WPPs broader commitment to delivering consistent world-class service across Amazons portfolioincluding Prime Video XCM and RMIby embedding excellence accountability and agility into everything we do
Prime Video is Amazons global streaming destination offering a vast selection of movies series documentaries and live sports. The Prime Video marketing division leads all communications for the platform promoting major tentpole titles such as Fallout The Boys The Lord of the Rings: The Rings of Power and the upcoming highly anticipated series Blade Runner 2099. Prime Video also delivers exclusive live sports coverage including the Premier League NBA and major tennis tournaments like the US Open. Prime video is made up of multiple verticals including SVOD AVOD TVOD and 3rd Party Channels. OpenDoor serves as Prime Videos media partner across all territories except North America and Latin America playing a significant role in Amazons global marketing efforts and helping to drive engagement and growth worldwide.
RESPONSIBILITIES
Client Leadership & Strategic Partnership
Act as the day-to-day lead for Prime Video in SEA and MENA accountable for overall client satisfaction and delivery across all workstreams.
Become a trusted strategic partnerdeeply understanding the clients business challenges and growth priorities and offering proactive insights and solutions.
Lead the agencys response to client briefs ensuring work is strategically aligned creatively ambitious and operationally sound.
Champion collaboration across teams and specialisms to deliver consistent high-quality work that pushes thinking and exceeds expectations.
Be the clients advocate within the agencyensuring specialist teams stay aligned to the brief the business goals and the agreed scope of work.
Offer thought leadership in entertainment marketing to both the client and internal teams drawing on industry trends category expertise and global learning.
Spot and convert opportunities for additional engagement and value creationexpanding OpenDoors impact and influence in the region.
Collaboration Across Specialisms & Markets
Drive collaboration across agency specialisms (planning data activation measurement) to ensure integrated insight-led delivery.
Build strong relationships with local market teams to ensure regionally consistent yet locally resonant work.
Lead with a continuous improvement mindsetchallenging the status quo and leveraging both OpenDoor innovations and evolving client needs.
Align and guide teams around a shared vision fostering a culture of excellence and accountability across the matrix.
Commercial & Operational Excellence
Own the regional scope of work ensuring all deliverables are clearly defined resourced and delivered profitably.
Maintain full visibility into financial performance including forecasting POs fee tracking and budget reconciliationworking closely with commercial teams.
Be accountable for meeting Amazons PBR (Partner Business Review) metrics ensuring performance data is monitored and acted upon regularly.
Proactively address operational or financial issues escalating and resolving quickly to maintain trust and efficiency.
Team Leadership & Development
Lead and support the regional Prime Video team ensuring clear roles high engagement and consistent delivery across markets and disciplines.
Guide mentor and develop team membersfostering career growth role clarity and a sense of shared purpose.
Encourage a high-performance culture rooted in curiosity accountability and collaboration.
QUALIFICATIONS
Proven track record in senior client leadership roles within media entertainment or integrated marketing environmentsideally across multi-market or matrixed organizations.
Demonstrated success managing large-scale client relationships with responsibility for delivery excellence commercial performance and long-term client growth.
Experience leading cross-functional agency teams including media strategy activation and data specialists with a focus on integrated delivery and outcomes.
Strong commercial acumen with experience in managing scopes of work forecasting profitability and performance metrics (e.g. PBR).
Excellent communication influence and relationship-building skillsconfident engaging at all levels including C-suite and managing senior client expectations.
Operationally strong with a solutions-oriented mindset and ability to navigate ambiguity problem-solve quickly and drive alignment across diverse teams.
Proven ability to lead and grow high-performing teams; committed to mentoring talent development and building a culture of accountability and collaboration.
Deep understanding of the media and entertainment landscape including platform dynamics content ecosystems and regional market nuances.
BONUS POINTS
Experience working with or within Amazon or familiarity with their ecosystem leadership principles and operating mechanisms (e.g. narrative writing working backwards).
Knowledge of Southeast Asia and/or MENA markets and cultural context.
Experience in matrixed environments or bespoke client models (e.g. holding company solutions like OpenDoor Power of One Team X etc.)
BENEFITS OF OPENDOOR
Unparalleled Access:Gain direct experience working with one of the worlds most innovative and influential companies.
Mentorship & Training:Receive guidance from experienced professionals at both WPP and Amazon.
Cutting-Edge Technology:Utilize industry-leading tools and platforms including WPP Open.
Data-Driven Environment:Develop your analytical skills and contribute to data-driven decision making.
Global Impact:Be part of a team that is shaping the future of marketing on a global scale.
Life at WPP Media & Benefits
Our passion for shaping the next era of media includes investing in our employees to help them do their best work and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions grow their networks and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins sharing thought leadership and celebrating holidays and milestone events. Our benefits include competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office around four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.
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