HR BSC Learning Support Analyst (m/f)
HR BSC Learning Support Analyst (m/f)
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Job Description
Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon Portugal with the mandate to provide financial services for Air Liquide European the space of 4 years it has expanded to over 400 employees based in 3 office locations: Lisbon Tomar and Guarda. The geographical scope was extended to include besides the European affiliates also entities located in Africa Middle-East and India and the operational scope was extended and includes today not just Finance but also Human Resources.
How will you CONTRIBUTE and GROW
The HR BSC Learning Support Analyst (m/f) will be responsible for executing and supporting the day-to-day activities providing essential administrative support in learning tasks. This role requires a detail-oriented and organized individual who can effectively manage administrative tasks contributing to an efficient and positive learning experience for all employees.
Note: This position is open for 3 locations: Lisboa Tomar and Guarda
Learning Needs and Planning Support:
Assist in the collection of learning needs from various departments
Support the development and management of learning plans by handling administrative tasks related to planning and documentation
Manage logistics including booking rooms arranging materials and coordinating with trainers and participants
Learning Offer Management Support:
Assist in the scheduling and coordination of learning programs workshops and events
Schedule training sessions
Support the enrollment process for various learning activities
Ensure learning offer information is up-to-date and accessible to all employees
Learning Delivery and Administration:
Oversee the administration of learning platforms and systems (e.g. Workday) for the entire shared services function including user support and data entry
Manage the enrollment process for learning programs and track participant progress across different units
Provide first-level support to users regarding access or technical issues with learning platforms
Stakeholder Collaboration Support:
Provide administrative support for collaboration with various departments and business unit leaders
Act as a point of contact for basic learning and development inquiries from all supported areas escalating complex issues as needed
Reporting and Analysis Support:
Assist in generating reports on learning activities and outcomes by compiling data and preparing basic reports
Support the analysis of learning data by maintaining accurate records and providing data summaries
Continuous Improvement Support:
Assist in reviewing and improving learning processes and methodologies by providing feedback and implementing approved changes
Stay updated on administrative best practices in learning and development and shared services delivery models
Support the implementation of new tools or methodologies to enhance efficiency
Are you a MATCH
Proven experience in an administrative or operational role preferably within a learning and development or shared services environment
Strong organizational and time management skills
Excellent attention to detail and accuracy
Ability to work effectively in a team and collaborate with diverse stakeholders
Proficiency in using learning management systems (Workday knowledge is a plus) and other administrative software
Basic analytical skills with the ability to compile and present data
Fluent in English - Mandatory
Other European language are a plus
#LI-DL2
Our Differences make our Performance
At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
Required Experience:
IC
Employment Type
Full-Time
