HR BSC Learning Support Analyst (m/f)

Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon Portugal with the mandate to provide financial services for Air Liquide European the space of 4 years it has expanded to over 400 employees based in 3 office locations: Lisbon Tomar and Guarda. The geographical scope was extended to include besides the European affiliates also entities located in Africa Middle-East and India and the operational scope was extended and includes today not just Finance but also Human Resources.

How will you CONTRIBUTE and GROW

Learning Needs and Planning Support:

• Assist in the collection of learning needs from various departments

• Support the development and management of learning plans by handling administrative tasks related to planning and documentation

• Manage logistics including booking rooms arranging materials and coordinating with trainers and participants
  

Learning Offer Management Support:

• Assist in the scheduling and coordination of learning programs workshops and events

• Schedule training sessions

• Support the enrollment process for various learning activities

• Ensure learning offer information is up-to-date and accessible to all employees

Learning Delivery and Administration:

• Oversee the administration of learning platforms and systems (e.g. Workday) for the entire shared services function including user support and data entry

• Manage the enrollment process for learning programs and track participant progress across different units

• Provide first-level support to users regarding access or technical issues with learning platforms

Stakeholder Collaboration Support:

• Provide administrative support for collaboration with various departments and business unit leaders

• Act as a point of contact for basic learning and development inquiries from all supported areas escalating complex issues as needed

Reporting and Analysis Support:

• Assist in generating reports on learning activities and outcomes by compiling data and preparing basic reports

• Support the analysis of learning data by maintaining accurate records and providing data summaries

Continuous Improvement Support:

• Assist in reviewing and improving learning processes and methodologies by providing feedback and implementing approved changes

• Stay updated on administrative best practices in learning and development and shared services delivery models

• Support the implementation of new tools or methodologies to enhance efficiency

Are you a MATCH

• Proven experience in an administrative or operational role preferably within a learning and development or shared services environment

• Strong organizational and time management skills

• Excellent attention to detail and accuracy

• Ability to work effectively in a team and collaborate with diverse stakeholders

• Proficiency in using learning management systems (Workday knowledge is a plus) and other administrative software

• Basic analytical skills with the ability to compile and present data

• Fluent in English - Mandatory

• Other European language are a plus

  
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Our Differences make our Performance

At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.