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Do you thrive on solving complex accounting challenges and ensuring financial accuracy down to the last detail Do you naturally seek out how upstream systems connect and how each transaction flows through the bigger picture If youre an experienced accountant who values precision process improvement and the role accounting plays in driving business success wed love to hear from you.
Join our dynamic team as an Accounting Revenue Lead where youll share your expertise and contribute to shaping innovative solutions. Together well bring insight precision and operational excellence to every part of our revenue workstreams enabling our organization to grow smarter and perform better. If youre ready to make an impact and grow with a team that values your perspective lets connect!
What youll be doing
Own monthly AR reserve calculations and prepare quarterly trend analyses with a focus on accuracy and compliance with accounting standards.
Manage AR-related quarterly controls ensuring compliance with internal policies and external reporting requirements.
Conduct monthly financial statement flux analysis and reconciliations with precision and timeliness.
Collaborate with cross-functional teams to align on revenue-impacting transactions and provide historical revenue insights to support forecasting and strategic planning.
Contribute to the development and maintenance of departmental memos outlining revenue accounting policies and procedures.
Support the annual audit process by preparing required AR disclosures and delivering requested documentation and analyses.
What you bring to the role
A sharp eye for detail and top-notch organizational skills that keep everything running smoothly.
Analytical strength and problem-solving skills that turn challenges into opportunities.
Skillful in crafting ad hoc reports using powerful data formulas to deliver insights management can act on.
The ability to excel and stay calm in a fast-paced dynamic environment where every day brings something new.
Preferred Qualifications
CPA or equivalent certification
Bachelors degree in Accounting Finance or related field (or equivalent professional experience)
5 to 7 years General accounting and/or Revenue accounting
Hands-on experience with NetSuite accounting software including a solid understanding of its features reporting tools and best practices
Where We Work
Zendesk is not your average tech company. We have all the stuff youd expect - competitive pay benefits appealing offices snacks and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance from flexible hours to remote work to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.
Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).
Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.
Full-Time