About the role:
Samsara is seeking a Sales Operations Specialist to help drive the growth and efficiency of our systems. As part of the Core Sales Operations team you will play a pivotal role in identifying designing and scaling the essential capabilities that empower our Sales Teams. Were looking for a strong problem solver who can execute key processes and thrive in a fast-paced environment. The ideal candidate will bring sharp business acumen excellent analytical skills and the ability to collaborate effectively across diverse teams and roles. Proven experience in data evaluation and teamwork is a must.
This position offers the flexibility to work either from our office or fully remotely within Mexico.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impacthelping to keep the lights on get food into grocery stores and most importantly ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day youll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and havent been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsaras high-performance culture means youll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role you will:
- Manage and execute the critical Run the Business tasks and processes that directly impact the sales team. (eg. Account Assignment Compensation Audits)
- Partner with the Salesforce Systems team to automate workflows and enhance systems processes by providing business requirements and considerations conducting UAT testing and supervising Sales communications
- Oversee governance of all Sales Policies across a global sales team; run routine audits to verify compliance at all levels; maintain key documentation regarding our policies and sale processes
- Assist with administering all sales systems including SFDC telephone queues 3rd party software providers and proprietary software tools
- Champion role model and embed Samsaras cultural principles (Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 2-4 years of experience in analytical roles (e.g. Sales Operations Quota Operations Consulting Business Operations etc)
- Kind and collaborative orientation who is energized by working with a lot of different types of people from many teams
- Highly organized with exceptional attention to detail and the ability to independently manage multiple workstreams on a tight deadline
- Strong analytical and logical reasoning skills
- Ability to build strong relationships with executives (EVP of Sales Sales VPs Sales Directors) and cross-functional partners
- Comfortable with ambiguity and enthusiastic about improving efficiencies
- Strong skillset with analytical tools (e.g. Microsoft Excel Google Sheets) and willingness to expand skill set to tackle new problems
- Experience with Salesforce data management and reporting
- English Fluency
- Bachelors Degree
Required Experience:
IC