Motor Claims Adjuster Team Lead
Motor Claims Adjuster Team Lead
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Motor Claims Adjuster - Team Lead
At AIG we are reimagining the way we help customers to manage risk. Join us as a Motor Claims Adjuster to make more of your expertise and experience within Claims.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the worlds most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified multichannel distribution network.
About the role
What you need to know:
The primary purpose of this role is to investigate evaluate negotiate and settle liability disputed motor damage and theft claims. Determine whether to accept and deny a claim based on all documentation claims include multiple car accidents where fault and liability is an issue.
- Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining reviewing and analyzing documentation policy provisions and other records. May require additional contact with other parties (i.e. claimants third parties such as motor repair centers etc.) as deemed necessary. Utilizes diary system to pro-actively resolve outstanding issues and to ensure timely processing and closure of claim.
- Provides timely service throughout the life of the claim by meeting all service level agreements initiating timely contact to all appropriate parties and responding to incoming inquires according to company policy and procedures.
- Maintains accurate system data and documentation by collecting recording analyzing and summarizing information.
- Determines and timely sets appropriate reserves within authority level.
- Identify subrogation opportunities and fraud potential and make appropriate referrals.
What were looking for:
- Several years of experience workingin motor damage handling.
- Ability to prioritize and multi-task effectively in a fast-paced environment.
- Ability to communicate information clearly and concisely both verbally and in writing.
- Requires proficiency in Desk Management phone etiquette time management and dealing with difficult customer.
- Experience leading a team
- Strong negotiation skills.
- Handle technical referrals from other claim handlers.
A look at our benefits
At AIG we have a 100-year legacy of working to make the world a better place. And that begins with our employees. Were proud to offer a competitive salary along with annual performance related bonus and a range of employee benefits and resources that help you protect what matters most; a company funded health care scheme a competitive holiday allowance with an additional two company days per year automatic enrolment into a generous defined contribution pension scheme smarter travel options such as bike to work and tax saver travel scheme staff discounts and wellbeing initiatives. We provide a variety of leaves for personal health and family needs. We also offer volunteer days for example the Giving Back program allows you to take up to 16 hours a year to volunteer in your community.
We also believe in fostering our employees development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education skills and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .
Functional Area:
CL - ClaimsAIG Europe S.A. (Ireland branch)Employment Type
Full-Time
