Service BDC Appointment Coordinator
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Job Location:
Brockton, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Copeland Toyota has an opening within our service center call team. We are a growing automotive group with room for advancement. We are looking for applicants with a solid customer service background and call center or appointment setting skills.Automotive experience is not required however Business Development Centerexperience is a plus. This is not a remote position. Count on Copeland for a great career choice!
A Service Appointment Coordinator is the first point of contact for our service customers. Customer satisfaction is our # 1 priority!
Example of full-time hours available:
Sunday: OFF Monday: 8AM-6PM Tuesday OFF Wednesday: 7AM-6PM Thursday: 7AM-5PM Friday: 8AM-5PMSaturday:8AM-4PM
*Flexible schedule available for qualified candidate
Full-Time Benefits Offered:
- Tufts Health Insuranceand Blue CrossDental Insurance
- 401(K)Retirement Plan withEmployer Match
- Group Life Insurance
- Paid Vacation
- Personal Time Off (PTO)
Job Responsibilities:
- Scheduling appointments for maintenance repairs and recalls.
- Effectively listen and communicate with our service customers
- Making outbound calls pertaining to follow up appointment reminder and other service-related calls.
- Respond to email and text inquiries in a professional well-spoken manner
- Other duties as assigned.
Qualifications:
- Outgoing and a positive demeanor
- Good listener and communicator
- Confident pleasant and professional
- Team oriented
- Ability to work full time
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Copeland Automotive is looking to hire automotive parts professionals to join our team! We are looking for the best of the best. Join the professional men and ...
