Customer Service Finance Executive (Contract)
Customer Service Finance Executive (Contract)
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Our client pioneers breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.
Key Responsibilities:
- Monitoring the billing process to ensure that invoices are raised in a timely and accurate manner upon job completion to manage unbilled costs.
- Monitoring monthly cost developments to actively drive the achievement of profitability targets and providing feedback to CS Business Support to better shape our commercial offers in line with cost development.
- Communicating with customers and other internal stakeholders to resolve contract or payment-related disputes on time to enable timely cash collection.
- Reviewing the commercial terms and conditions of contracts and ad hoc offers being sent out from Customer Service to customers.
- Ensuring accurate and timely reporting of monthly/quarterly/annual financial results to HQ local management CS HOF and CS Head.
- Maintaining clean books and records following IFRS and local accounting guidelines.
- Liaising with auditors during statutory audits.
- Reporting key financial data (both forecast and actual) in global CS tools monthly.
- Supporting the full budgeting/forecasting process for orders revenue gross profit and FTE.
- Performing variance analysis to identify the root causes for positive or negative deviations in KPIs and providing meaningful commentary to local/regional/zone management CS HOF and CS Head in the country.
- Continuously developing to adapt to financial accounting changes and developing the necessary skills needed in the age of digitalization.
- Continuously working on efforts to reduce costs and improve productivity.
Qualifications:
- Education: Bachelors degree in accounting or a related field.
- Minimum of 5 years experience in a similar finance operational role with exposure to internal management and customers in negotiation settings.
- Experience in the field of maintenance services within the healthcare industry particularly in medical technology or digital health solutions is preferable but not essential.
- Strong communication skills in English and Thai both verbal and written.
- Good problem-solving and analytical skills with the ability to understand complex situations quickly and explain them to others.
Benefit Details:
- Bonus.
- Annual salary adjustment.
- Group insurance.
- Vacation leave: Starts from 15 days (pro-rated if not a full year).
- Public holidays sick leave and other leave: As per labor law.
Employment Type
Full-Time
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