Payments and Cash Operations (APAC) - Analyst

Join J.P. Morgan Asset & Wealth Management a global leader in investment and wealth management. Shape the future of cash operations by leveraging advanced technologies and fostering a collaborative environment. Unlock your potential with opportunities for career growth and development.

As a Wealth Management-IPB Cash-Team Leader within J.P. Morgan Asset & Wealth Management you will manage day-to-day cash operations for Private Bank clients ensuring compliance with regulatory requirements and optimizing processes. You will collaborate with global teams to drive transformation and innovation while promoting a collaborative and inclusive work environment.

Job Responsibilities:

• Manage day-to-day operations including monitoring and processing cash movements managing exceptions and enriching client money transfers.
• Support investigations into payment issues handle fund returns and amendments and ensure compliance with regulatory reporting requirements for EU and Asia.
• Contribute to process optimization by supporting operational model changes managing error reports and leveraging AI/ML and other advanced technologies.
• Assist in meeting market/currency deadlines handling exceptions and escalations training operational controls and policy adherence.
• Collaborate with Client Services Bankers Treasury Services and other Operations organizations to enhance client experience.
• Support the transformation agenda and work with global teams to drive innovation.
• Assist in effective communication and influence within the team and with stakeholders.
• Operate effectively in a high-volume rapid-paced deadline-oriented environment.
• Proactively manage escalations promote process improvement ideas share best practices manage risk identify issues and escalate as necessary.
• Support the creation of an effective control environment assist in developing implementing and periodically performing key controls.

Required qualifications capabilities and skills:

• Experience in Financial Services Operations or management in Investment Banking or Wealth Management operations.
• Strong ability to build relationships and influence colleagues business leaders and functional partners.
• Strong industry experience with an understanding of standards.
• Consultative approach understanding and anticipating business partner needs.
• Collaborate effectively with Operations Leaders and key partners.
• Drive critical thinking proactively seek out best practices.
• Highly motivated individual with problem-solving abilities and transformation expertise.

Preferred qualifications capabilities and skills:

• Graduate Degree; MBA or other postgraduate degree is preferred.
• Knowledge of various automation tools and AI/ML understanding.
• Willingness to work in US ASIA & EMEA shifts.
• Excellent written and verbal communication skills.
• Good analytical skills with attention to detail quick grasping and retention.
• Coordination and teamwork; Exception handling and subject matter expertise.
• Time management flexibility and adaptability to changes.