Working Student - IT Support

Working Student - IT support

Copenhagen On-site

This role is part of our Holding team based in Copenhagen. Our team is the driving force behind DEPT composed of individuals who thrive on sales business development and fostering new opportunities. As part of our team youll be immersed in a diverse environment collaborating with experts in Sales Operations Finance Hospitality Recruitment People and marketing. Were the backbone of DEPT ensuring seamless operations and empowering Depsters to reach new heights. If youre hungry for success eager to fuel business growth and ready to embark on exciting ventures join us!

JOB PURPOSE

Are you a tech-savvy student who thinks a little differently Do you enjoy solving problems and helping others with IT/tech issues Then you might be the person were looking for to join our Copenhagen office as a Working Student in Tech/IT Support.

We dont have a standard IT infrastructure. We have no servers no domain and not even a system administrator. But we have a state of art SaaS based environment that includes Google Workspace Dropbox Google Apps Slack JAMF O365 Adobe Suite and many other enterprise applications and a WiFi network that more than 300 Mac and Windows users depend upon daily. We rely on you to keep this all addition we give you the key to the cupboard with all our digital toys. You are a technical expert our go-to person our rock in times of need.

KEY RESPONSIBILITIES

• Provide hands-on support for day-to-day IT and tech-related issues across the office;
• Act as a point of contact for internal users experiencing hardware or software problems;
• Assist with installing and configuring software and ensuring its properly set up for users;
• Perform basic hardware troubleshooting and repairs (e.g. laptops peripherals network connections);
• Maintain and manage the hardware inventory to ensure availability and readiness of essential equipment;
• Set up workstations and help new team members get up and running smoothly;
• Handle light technical fixes around the office (from replacing bar stools to tuning sound systems);
• Assist in maintaining shared tech infrastructure like meeting room systems and shared printers;
• Support internal events by ensuring all things run smoothly;
• Collaborate closely with the IT People and Operations teams to continuously improve support processes.
  
  

WHAT WE ARE LOOKING FOR

• Fluent in English and Danish
• Service-oriented get energy from helping people and are not averse to a bit of lugging;
• Have basic knowledge of macOS Windows iOS and Android;
• Have basic knowledge of Gmail Dropbox O365;
• Have basic knowledge of computer HW&SW principles
• Know how to use your hands and tools from printer to a cordless drill;
• Want to learn a lot of new things;
• Available for a minimum of 16 hours per week;
• A strong interest in the practical applications of AI in a business context with a proactive approach to embedding new technologies in your daily work;
• Experience using generative AI or other smart tools in a professional or personal capacity to increase productivity and solve problems is nice to have.

WE OFFER

• A healthy varied and delicious lunch.
• A lot of fun social events such as Friday bars company parties team events etc.
• A flexible hybrid working policy and a great workplace in our awesome office in Christianshavn.
• A reputation for doing good. DEPT has been a CertifiedB Corp since 2021 and named Agency of the Year at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small local or global at DEPT youll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities

WHO ARE WE

We are pioneers at heart. What does that mean We are always looking forward thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency with a deep skillset in tech and marketing. Thats why we hire curious self-driven talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning that with people across 30 countries were big enough to provide you with the best tools global opportunities and benefits that help you thrive. While acting small by investing in you your growth your team and giving you the autonomy to solve our clients problems no matter where you are in the world.

DIVERSITY EQUITY & INCLUSION

At DEPT we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit develop nurture and retain talented individuals from diverse backgrounds with varying skills and perspectives.

Not sure you meet all qualifications Apply and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity equity and inclusion Check out our effortshere.