This role is responsible for overseeing regional capacity and competence development as well as driving the regional training strategy and governance in alignment with the global training framework. The incumbent will support and develop the regional training business in close collaboration with local training managers and instructors ensuring consistency and quality across all training initiatives. Additionally the role includes coordination of all training activities in Singapore and serving as a training instructor for customers. A key accountability of this role is to ensure that all training delivered meets or exceeds market quality standards.
Plan for progress. Protechting People and Planet is our roadmap.
What you will be doing
- Regional Capacity & Competence: Secure training delivery capacity aligned with market needs and facilitate both customer and internal training competence in collaboration with relevant stakeholders (training SMSs training product advisors global competence and capability manager)
- Training Centre Operations: Oversee the daily operations of the Training Centre and ensure alignment with strategic goals and organizational standards
- Team Development & Leadership: Drive learning and development initiatives for internal staffs succession planning for continuity of conducted training courses and ensure the team works cohesively towards strategic objectives.
- Collaboration & Communication: Maintain strong collaboration within the regional training setup through regular meetings and cross-functional engagement.
- Training Concept & Quality Assurance: Develop training concepts in line with Kongsberg Maritime Training Divisions strategy ensuring all courses meet company regulations and quality standards.
- Business Development Support: Work closely with the local sales team to grow the training business and align offerings with customer needs.
- Process & Routine Improvement: Enhance departmental routines and workflows to support efficient operations and high-quality training delivery.
- Governance & Compliance: Manage budget economic results reports and KPIs set by department and ensure full compliance with HSE Quality Assurance and Business Ethics guidelines and QMS procedures.
We think you should have
- Educational & Experience Requirements: Minimum Degree in Maritime Operations or related discipline with at least 5 years of relevant working experience preferably in regional maritime training.
- Product & Industry Knowledge: Strong understanding of KM products and the training demand related to them.
- Business & People Management: Experience in management business development and maintaining team morale and adherence to work routines.
- Customer Engagement: Ability to build and maintain strong customer relationships while ensuring a positive training experience and service quality.
- Global Collaboration: To collaborate with the Global Customer Support network across regions.
- Communication & Language Skills: Excellent written and spoken English along with strong communication and interpersonal skills.
- Personal Attributes: Meticulous customer-oriented able to handle stress and demonstrates good customer etiquette.
- Cultural Fit & Flexibility: Upholds corporate vision core values and identity with a positive attitude and flexibility to take on ad-hoc duties as required.
AtKONGSBERG we believe that diversity fuels innovation. We encourage you to apply even if you do not meet every requirement. Your unique perspective is valuable to us. Your skills attitude and perspective could be exactly what we are looking for!
You are able to
- build a useful network of contacts and relationships and utilizes it to achieve objectives
- develop people through delegation empowerment coaching and promotes self development
- demonstrate specialist knowledge and expertise in own area
- communicate in a clear precise and structured way
- co-operate well with others share knowledge experience information and support others in the pursuit of team goals
Why join us
- An exciting and important position working for the world-leading supplier of maritime solutions
- Be part of a diverse team spread across several countries embracing collaboration and cultural diversity.
- Professional and personal development and career opportunities including access to training programs and mentorship opportunities for continuous learning and career advancement.
- Competitive pay and benefits including attractive insurance policies
- KONGSBERGsstrength is in unity. Diverse minds protechting people and planet drive innovation worldwide.
Where you will be working
81 Toh Guan Road East #04-01/02 Secom Center Singapore 608606
Kongsberg Maritimeis a technology pioneer enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers toughest problems. With unmatched competence domain knowledge innovation and market reach we are the trusted maritime partner. Headquartered in Kongsberg Norway the company has manufacturing sales and service facilities in 35 countries.
OurGlobal Customer Supportdivision is responsible for Kongsberg Maritimes services upgrades and support in the aftermarket. Our 3400 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations we ensure cost-efficient delivery of services upgrades and spare parts in order to secure availability and predictability to our customers.
KONGSBERGis a leading global technology group. Throughout our proud two hundred year history we have continuously advanced applying innovative solutions to the needs of our customers partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.
Protechting people and planet
Please be aware that internal candidates only will be reviewed for this position. If you are an internal applying please use your KONGSBERG e-mail address. If you are waiting on a response please reach out to the contact person in the job advertisement for feedback.
Required Experience:
Manager