F&B Service Intern
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Job Description
Shangri-La Barr Al Jissah Muscat Sultanate of Oman
Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman Shangri-Las Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets 1056 sqm ballroom with 8 breakout rooms wide variety of recreational facilities and a spa with 12 treatment villas.
The F&B Service Intern supports the restaurant and banquet service teams in delivering excellent dining experiences to guests. This internship offers hands-on exposure to food and beverage service standards guest interaction and operational procedures within a hotel or restaurant setting.
Key Responsibilities:
- Assist in setting up and clearing tables in restaurants bars or banquet areas according to service standards.
- Support service staff in taking orders serving food and beverages and attending to guest needs.
- Refill water beverages and condiments during service to ensure a smooth dining experience.
- Maintain cleanliness and organization of service stations dining areas and equipment.
- Observe and learn proper service techniques menu knowledge and guest engagement.
- Help prepare dining areas for special events functions or high-traffic meal periods.
- Follow hygiene safety and grooming standards as required by the hotel and local regulations.
- Communicate guest feedback or special requests to senior service staff or supervisors.
- Participate in team briefings and training sessions to enhance service skills and knowledge.
- Uphold a professional courteous and welcoming attitude with all guests and colleagues.
Qualifications and Skills:
- Currently enrolled in a hospitality or related program (or recent graduate seeking internship experience).
- Friendly personality with a strong sense of teamwork and customer service.
- Basic understanding of restaurant or banquet operations (training provided).
- Good communication and interpersonal skills.
- Physically able to stand for extended periods and carry trays or service items as needed.
- Willingness to work flexible hours including weekends evenings and holidays.
Required Experience:
Intern
Employment Type
Intern
