Front of House Team Leader
Front of House Team Leader
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Job Description
Front of House Team Leader
Wimbledon Front of House Permanent Full Time
29964 per annum
40 hours per week
Our team in Wimbledon Fitness & Wellbeing Club currently have an internal opportunity for a Front of House Team Leader. Continue your journey with us whilst well support you to be your best.
About the Role
The post holder will be responsible for delivering and ensuring professional customer service whilst maintaining operational standards. There will be a large focus on diary management and resource planning within the role.
As the welcoming face of our club your job will be to meet and greet all visitors. Importantly youll ensure the smooth running of reception by answering calls and dealing with membership enquiries and to support the Fitness Suite with appointments queries relating to assessments inductions and studio class bookings.
You have outstanding communication and customer service skills gained within a leisure or hospitality role. Youre approachable personable and able to adapt to different situations always keen to delight customers and improve their experience. Youre an energetic team player with exceptional planning and organising skills.
Key Requirements
Supervisory experience
High quality client service interaction
Strong resource management skills including use of complex IT systems
Ability to prioritise and deal with varied workload effectively
Experience in administrative/office environment
Ability to multi-task and work under pressure
Proven self & team motivator
Flexibility to cover staff absences & sickness
Clean and presentable appearance
Helping you feel good.
We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options. At Nuffield Health we take care of whats important to you.
Join Nuffield Health and create the future you want today.
If you like what you see why not start your application now We consider applications as wereceive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.
It starts with you.
Employment Type
Full-Time
