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Specialized Account Manager
Job Overview: Our Transportation client in the Quad Cities is seeking to add a NEW Specialized Account Manager to their team. Specialized Account Manager is responsible for dispatching and managing a dedicated group of specialized truck drivers while building strong relationships and ensuring exceptional service for both internal and external customers.
This is a Direct Hire
Lead manage and support a team of professional CDL Class A drivers fostering trust and respect while maintaining professionalism.
Dispatch drivers for customer and vendor pick-ups and deliveries ensuring timely and accurate execution.
Monitor driver movements and load status to verify on-time performance.
Maintain accurate records in the TMS system and ensure timely communication with customers via email and phone.
Coordinate with customers to align with their standards and requirements.
Monitor load securement standards address discrepancies and provide coaching to drivers as needed.
Partner with the maintenance department to schedule necessary repairs and services.
Collaborate with team members to ensure proper driver and customer coverage.
Order permits with accurate dimensions and weights; coordinate routing pilot cars and freight measurements.
Uphold core values including safety service positive attitude and respect.
Perform additional duties as assigned.
General knowledge of specialized trucking and commercial motor vehicles.
Familiarity with oversized and overweight permits and related procedures.
Proficiency in Microsoft Office programs (Word Excel etc.).
Strong organizational written and verbal communication skills.
Self-starter with a positive can-do attitude and growth mindset.
Ability to work effectively in a team environment and contribute to collaborative problem-solving.
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Saige Partners one of the fastest growing technology and talent companies in the Midwest believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at Experience:
Manager
Full-Time