Service Manager
Service Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
In 1952 Columbus Equipment Company was founded by Bill Early who was known around the world as a legend a true innovator in the heavy equipment industry. Recognized today asOhios Dependable Dealer the companys commitment to employees and unmatched reputation for product support excellence extends across the State of Ohio as well as the Midwest region.
Remaining a family owned business Columbus Equipment has expanded into ten locations and continues to be committed to being the bestthe best equipment the best product support the best customer service and the best overall experience when it comes to purchasing heavy equipment.
We realize that our employees are our most important resource and that our customers are our most important asset. At Columbus Equipment Company our customers are our first priority and we are looking to add team members that will help us build partnerships that will foster success.
Whether youre looking to embark upon a new career or bring a wealth of experience to the table. Columbus Equipment Company is offering attractive benefit packages and compelling career tracks to those in search of a position within our company including but not limited to:
- Health dental and vision insurance
- 401K
- Vacation and PTO
- STD Life and Disability Insurance
- Paid Holidays
- Tailored Training
- Tuition Assistance/Reimbursement
- Succession Pathway
Responsibilities and Duties
- The Service Manager is responsible for customer satisfaction and overall profitability within the service departments areas of responsibility
- Communicates with customers and ethically resolves disputes keeping the customer and companys interest in mind
- Responsible for timely paperwork flow keeping work in process as low as possible
- Provides timely and accurate invoices to customers with the assistance of service team members
- Responsible for the human resources within the department with a focus of maintaining a high level of technician productivity efficiency and safety
- Recommends and oversees replacement and repair of internal physical assets
Qualifications
- High school diploma college and/or tech school helpful.
- Three or more years of experience with earth moving equipment parts and service in a customer contact position.
- Candidate must have proven track record in customer satisfaction
- Strong leadership and coaching abilities
- Positive attitude problem solving skills
- Excellent verbal and written communications
- Candidate must be highly motivated and be able to work well in a team environment. Basic computer skills required
- Basic computer skills required
- Must be able to pass a Pre-Employment Criminal Background screening and DOT Drug Test
Required Experience:
Manager
Employment Type
Full-Time
