Senior Scrum Master
Senior Scrum Master
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a seasoned Senior IT Scrum Lead to guide our Agile teams in delivering high-impact IT projects. The ideal candidate will have extensive experience in Agile methodologies a deep understanding of IT systems and a proven ability to lead and mentor teams in a fast-paced environment.
Position Responsibilities:
- Supports 2-3 teams on 2 backlogs. (AMS and PSS Teams)
- Experience being on multiple Scrum teams in a variety of different contexts (different team sizes different projects different cultures co-located vs. distributed etc).
- Conducts Agile Events including sprint planning daily stand ups sprint reviews and retrospectives
- Educates the squads on the adoption of Agile practices and identifies Agile Team improvement opportunities.
- Focuses squads on value creation
- Identifies obstacles to team/s performance; facilitates resolution and escalates where necessary
- Actively participates in sprints and partners with Product Owners to enable the delivery of prioritized features/tasks
- Reinforces target agile behaviors
- Acts as a servant leader to the team (not the boss)
- Proactively provides real-time feedback to keep delivery on track and address issues as they arise
Member of MITDCs LACE team
- Represents Manulife values without fail
- Deliver capabilities using Agile practices while also following the Software Development Lifecycle business process mapping and various release processes as appropriate to minimize risk and foster innovation within the organization
- Provides direction/mentorship to Scrum Masters
- Coaches different levels of hierarchy through agile principles & practices
- Facilitates and actively participates in Agile events CoPs workshops and townhalls
- Collaborates with software engineers platform engineers Product Owners and engineering leadership to uncover pain points and opportunities to accelerate a successful value delivery
Within the Agile Release Train
- Reports to the Release Train Engineer (RTE) and actively participate in ARTS Syncs
- Fulfill the responsibilities as a SAFe Scrum Master such as Improving ART Performance Facilitate PI planning Building High Performing Team Supporting Iteration Execution and Improving Flow
Required Qualifications:
- At least 5-10 years with experience as a Scrum Master delivering complex technology solutions with a University Degree or College diploma
- Strong working knowledge of key aspects of role
- Staying abreast of developments in own technical discipline and able to recognize and translate these to own working envt
- Possesses analytical skills and appreciates complex situations but only able to achieve partial resolution
- Any of the following will be an advantage:
- SAFe Certifications (Leading SAFe SAFe for SM)
- Scrum Master Certification
- Insurance Industry experience
- ITIL Certification
- Working knowledge of business intelligence business process and/or correspondence management platforms and integrating systems via API/web services.
- Knowledge of Agile planning and tracking tools
- Good verbal and written communication; able to effectively articulate technical vision possibilities and outcomes
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Senior IC
Employment Type
Full-Time
