Call Center Agent - Cebu, Philippines based | Remote
Call Center Agent - Cebu, Philippines based | Remote
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Salary Not Disclosed
1 Vacancy
Job Description
Outbound Call Center Agent
This is a work remotely position based in Cebu Philippines
Looking to work at fun and dynamic software company Were a growing software company looking for experienced Customer Service Advocate.
As a winner of the Houston Best & Brightest Companies to Work for we place strong emphasis on offering a fun work-environment healthy work-life balance of course fun and challenging work.
See our near 5-star employer rating on Glassdoor
Responsibilities
- Ability to arrive to work on time and as scheduled
- Ability to speak clearly with enthusiasm while using tone variation and voice inflection
- Personable and willing to quickly build relationships over the phone
- Able to explain difficult concepts in simple terms
- Willing and able to persuade respondents to participate phone call
- Consent to be monitored and recorded while conducting phone calls
- Goal focused with willingness to accept coaching and development
- Work with Quality Control manager on improving overall call stats and customer satisfaction scores.
Benefits
- 100% Location Independent
- Competitive hourly rate with bonus opportunities.
- Fun and dynamic work culture
Requirements ( read carefully )
- High School diploma or GED equivalency
- 6 months of prior call center experience
- Computer and typing skills (data entry)
- Reading comprehension ability (English)
- Fluent in the English Language
- Prior experience working the graveyard/overnight shift
- Prior experience working remotely from home (Preferred)
- Prior experience in outbound research calling or similar (Preferred)
- Ability to use a phone or wear a headset for extended periods of time
- Ability to use a computer keyboard and mouse
- Work environment is indoors majority of time is spent sitting at a desk
Required Experience:
Unclear Seniority
Employment Type
Full-Time
